Social design for child rearing support in Japan based on Finnish Neuvola

2023 Fiscal Year Final Research Report

• Project/Area Number: 19K20617
• Research Category: Grant-in-Aid for Early-Career Scientists
• Allocation Type: Multi-year Fund
• Review Section: Basic Section 90010:Design-related
• Research Institution: Kyushu University
• Principal Investigator: Shimomura Moe 九州大学, 芸術工学研究院, 助教 (50816048)
• Project Period (FY): 2019-04-01 – 2024-03-31
• Keywords: サービスデザイン / 子育て / 子ども / 行政デザイン / フィンランド

Outline of Final Research Achievements

The objective of this study was to explore models of administrative pregnancy and childcare support suited to the needs of citizens and to develop reference indicators for administrative bodies. This would ensure that prospective parents and child-rearing families feel secure during pregnancy and childcare. Although part of the research plan changed to an online survey due to the COVID-19 pandemic preventing planned overseas field research, this study involved interviews with families raising children, questionnaires, field research and a literature review of social systems related to childcare support in Japan and Finland. As a result, 15 basic requirements were proposed as a guideline for designing childcare support services in administrative bodies. Furthermore, a new parenting support tool was co-designed with local authorities in line with these basic requirements and implemented in society.

Free Research Field

デザイン学

Academic Significance and Societal Importance of the Research Achievements

日本とフィンランドの調査から、行政機関は多くの支援サービスを提供しているにも関わらず、利用者ニーズと不一致があることや、サービスの全体像が理解され難いという課題を確認した。そこで本研究はサービスを提供する行政とサービス利用者にとって有用な日本の行政サービスをデザインするための基本要件を提示した。この基本要件に沿ってサービスを可視化した子育てサービスマップを自治体と共同でデザインし社会実装した。本研究の独自性は利用者の立場から顕在化しづらい子育て支援の課題をサービスデザイン手法によって可視化した点にある。