How to deal with human error in emergencies -Elucidation of the mechanism and development of a simple method-

2020 Fiscal Year Final Research Report

• Project/Area Number: 19K21088
• Project/Area Number (Other): 18H05919 (2018)
• Research Category: Grant-in-Aid for Research Activity Start-up
• Allocation Type: Multi-year Fund (2019); Single-year Grants (2018)
• Review Section: 0303:Civil engineering, social systems engineering, safety engineering, disaster prevention engineering, and related fields
• Research Institution: Osaka University
• Principal Investigator: Ueda Mayuko 大阪大学, 人間科学研究科, 助教 (70823764)
• Project Period (FY): 2018-08-24 – 2021-03-31
• Keywords: 緊急事態 / ヒューマンエラー / 認知行動療法 / 認知再構成法 / choking under pressure

Outline of Final Research Achievements

Previous studies have shown that human error tends to increase in emergency situations. In addition, it was shown that the tendency of human error can be reduced when a breathing exercise called Breathing Retraining Method is performed in advance.
In the present study, based on previous studies, we examined whether similar coping strategies could be developed in addition to the Breathing Retraining Method. In the present study, we developed a simplified version of the cognitive reconstruction method often used in cognitive-behavioral therapy, and examined its effectiveness in the field.As a result, it was suggested that when the developed simplified version of the cognitive reconstruction method was implemented beforehand, the task could be carried out efficiently with appropriate consideration.

Free Research Field

産業心理学

Academic Significance and Societal Importance of the Research Achievements

今まで，ヒューマンエラー発生メカニズムやその原因については，ある程度調べられてきたが，緊急事態で生起するエラーの対処法に関する研究は極めて少ない。このような現状の中，我々の先行研究では，呼吸再訓練法と呼ばれる呼吸法を事前実施すると，緊急事態に陥った際もある程度落ち着いて行動ができることがわかってきた。本研究では，その呼吸法に代わるような，より簡便に現場でも利用できる可能性のある手法を考案した。今後，更なる研究を重ねる必要はあるが，現場でのヒューマンエラーが原因による事故を減らす積極的な手法を開発できたといえる。