2009 Fiscal Year Final Research Report
A study of client relationship management in public school organizations
Project/Area Number |
20730502
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Research Category |
Grant-in-Aid for Young Scientists (B)
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Allocation Type | Single-year Grants |
Research Field |
Educaion
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Research Institution | Ehime University |
Principal Investigator |
TSUYUGUCHI Kenji Ehime University, 教育学部, 准教授 (70312139)
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Project Period (FY) |
2008 – 2009
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Keywords | 保護者 / 信頼 / 公立学校 / マネジメント / チームリーダーシップ / チーム効力感 |
Research Abstract |
Results of this study is the following two points. The first, we have been conducting research to target suburban public schools. And we clarified the determinants of school trust by the parents. In this quantitative analysis, which was obviously why parents trust (or not trust) the school. The second, we clarified organizational characteristics of "trusted schools" from view points of the team leadership and the team efficacy of teachers in the school system.
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