2010 Fiscal Year Final Research Report
Outcome Evaluation of the Nursing Service using the Satisfaction for the Quality Improvement -The Approach using both Satisfaction of Patient and Nurse
| Project/Area Number |
20791674
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| Research Category |
Grant-in-Aid for Young Scientists (B)
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| Allocation Type | Single-year Grants |
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| Research Field |
Fundamental nursing
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| Research Institution | Kochi Women's University |
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Principal Investigator |
INOUE Masataka Kochi Women's University, 看護学部, 助教 (60405537)
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| Project Period (FY) |
2008 – 2010
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| Keywords | 満足度 / 患者満足 / 職務満足 / 質 / カイゼン活動 / シミュレーション / リフレクション |
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| Research Abstract |
With two or more questions, the degree of satisfaction fell compared with before. The sense which those questions have was "whether a nurse is in the patient side." Moreover, those questions were easy for the evaluation by a patient. The lowered reason was because a patient's hope went up. A nurse's reflection was effective in the quality enhancement program. In particular, the education by a simulation is effective. This simulation reproduces a clinical scene.
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