2023 Fiscal Year Final Research Report

Developing an educational model of "plain Japanese" in healthcare with focus on language management process in interaction between health professionals and foreign resident patients

Research Project

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Project/Area Number	20K10374
Research Category	Grant-in-Aid for Scientific Research (C)
Allocation Type	Multi-year Fund
Section	一般
Review Section	Basic Section 58010:Medical management and medical sociology-related
Research Institution	Gifu University
Principal Investigator	Imafuku Rintaro 岐阜大学, 医学部, 助教 (40649802)
Co-Investigator(Kenkyū-buntansha)	長谷由紀子静岡県立大学短期大学部, 短期大学部, 准教授 (30835088) 吉成祐子岐阜大学, グローカル推進機構, 教授 (00503898) 庄司雅紀大阪医科薬科大学, 薬学部, 助教 (50782603) 西城卓也岐阜大学, 医学部, 教授 (90508897) 武田裕子順天堂大学, 医学部, 教授 (70302411)
Project Period (FY)	2020-04-01 – 2024-03-31
Keywords	異文化コミュニケーション / 外国人患者対応 / やさしい日本語 / 言語調整
Outline of Final Research Achievements	The purpose of this study is to investigate the difficulties faced by healthcare providers in dealing with foreign patients and their communicative management behaviors. Particularly, they strongly felt difficulties and anxiety when there was a discrepancy between the patient's treatment preferences and their treatment policies, or when complex explanations were required. To address such situations, "linguistic adjustments" such as the use of short phrases or words, decisive expressions, and mixing of English words, " use of various communication tools" such as translation apps, and "avoidance of complexity" such as providing the minimum necessary treatment and explanations according to the patient's chief complaint were employed. Based on the findings in this study, efforts could be made to introduce education on "easy Japanese" in health professions education and to develop educational materials.
Free Research Field	医療者教育
Academic Significance and Societal Importance of the Research Achievements	COVID-19感染拡大後も在住外国人数が増え続ける中、医療者がどのように対応しているのか、その実態を探索した研究は非常に少ない。本研究は在住外国人患者の対応経験を有する医療者の実際の経験を調査することで、医療者の対外国人患者の調整行動や認識を明らかにした。本調査結果を基盤にして、「やさしい日本語」に関する全国の医療教育者を対象にしたワークショップの開催や動画教材の開発など、多文化共生社会に求められる医療人養成に寄与することができたといえる。