2023 Fiscal Year Final Research Report
System Design Philosophy through the Dialogue between Human-Centered Design and Anthropology: A Challenging Attempt to Diversify HCD
| Project/Area Number |
20K20405
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| Project/Area Number (Other) |
19H05469 (2019)
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| Research Category |
Grant-in-Aid for Challenging Research (Pioneering)
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| Allocation Type | Multi-year Fund (2020)
Single-year Grants (2019) |
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| Review Section |
A New Phase of Our Advanced Science and Technology Society
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| Research Institution | Chiba Institute of Technology |
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Principal Investigator |
Masaya Ando 千葉工業大学, 先進工学部, 教授 (70513729)
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| Co-Investigator(Kenkyū-buntansha) |
伊藤 泰信 北陸先端科学技術大学院大学, 先端科学技術研究科, 教授 (40369864)
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| Project Period (FY) |
2020-04-01 – 2024-03-31
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| Keywords | 人間中心設計（HCD） / 文化人類学 / 人工知能 / システム設計 / 設計思想 |
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| Outline of Final Research Achievements |
When designing traditional systems, it was fundamental to investigate the user's requirements and usage situations and design something that meets those requirements. Human-Centered Design (HCD) is the academic discipline of that methodology. However, with the advent of Artificial Intelligence (AI), many of the things users want to do are increasingly being replaced by AI. In this study, we conducted field investigations where AI was introduced and engaged in dialogues with cultural anthropology to propose the importance of designing the process itself, through which users become aware of their original roles and their significance, which they had lost. Furthermore, we found the importance of having the "wishes of the creators (designers)" for this design. We also developed an educational program that applies these findings.
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| Free Research Field |
ユーザエクスペリエンスデザイン
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| Academic Significance and Societal Importance of the Research Achievements |
本研究は、HCDと人類学という共に人や社会を対象とする学問領域が、考え方や視点を対話を通して刺激し合う研究会、シンポジウムの場を持てたことが、成果の一つである。また、対話にとどまらず協働によってAIシステムを導入した現場で起こっている実態を分析し、主にBtoBの現場にAIを導入する際に、より人間中心的なシステムを実現するために必要な、新たな設計の視点を導出できた点は、実質的な成果である。加えて、そこで得られた知見を設計者自身が獲得し、実際のシステム提案に繋げるための考え方と教育プログラムを開発。実際に試行回を含め40名近い社会人エンジニア・デザイナーが受講し、高い満足度を得て、継続予定である。
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