2010 Fiscal Year Final Research Report
New roles of inter-firm relationship in service developments
| Project/Area Number |
21830147
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| Research Category |
Grant-in-Aid for Research Activity Start-up
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| Allocation Type | Single-year Grants |
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| Research Field |
Business administration
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| Research Institution | Kansai University |
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Principal Investigator |
NISHIOKA Kenichi Kansai University, 商学部, 准教授 (40553897)
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| Project Period (FY) |
2009 – 2010
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| Keywords | サービス / イノベーション / 研究開発 / 小売業 / 日本 / ICT |
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| Research Abstract |
The study aims to clarify roles of inter-firm relationships in service developments. Three achievements can be emphasized ; (1) advanced ICT technologies are influencing business processes in retail businesses as well as ICT, (2) the roles of focal firm are emphasized to carry out service-oriented businesses, and (3) the roles of the firm should be a enabler to share market information with any actors in a value chain, and can develop business processes to make co-creation values with customers.
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