2022 Fiscal Year Research-status Report
The New Normal, The New Research: (Re-)Theorizing the Phenomenon of Remote Working
| Project/Area Number |
21K01662
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| Research Institution | Nagoya University of Commerce & Business |
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Principal Investigator |
Law Kuok・Kei 名古屋商科大学, 経営学部, 准教授 (50898468)
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| Co-Investigator(Kenkyū-buntansha) |
高 永才 青山学院大学, 総合文化政策学部, 准教授 (40508561)
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| Project Period (FY) |
2021-04-01 – 2024-03-31
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| Keywords | work from home / remote work / telework / Japan / Hong Kong / South Korea / knowledge loss / talent shortage |
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| Outline of Annual Research Achievements |
Our study unfolded the immediate and longer-term impacts of WFH during COVID-19 on business management.
By interviewing and surveying professional workers undergoing and managing WFHin Hong Kong, Japan, and South Korea, we found that employees, particularly for those who are in Japan and South Korea, tended to investigate and learn on their own without consulting their colleagues when they needed to resolve problems or learn new knowledge.
Many respondents also reported issues in communication with digital technologies, resuling in information and knowledge loss.
We also identified the longer-term problem of talent shortage and knowledge imbalance in the labor market in the post-pandemic era.
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| Current Status of Research Progress |
Current Status of Research Progress
2: Research has progressed on the whole more than it was originally planned.
Reason
We went through the first phase of qualitative study as planned in the the first of the project. In the second, we conducted quantitative study to test some of the hypotheses genereated from the first phase of study. 125 questionnaires were collected in South Korea. Although we originally planned to collect questionnaires from multiple regions (i.e., Hong Kong, Japan, and South Korea), we found difficulty in lining up with large number of respondents both by ourselves as well as through research service agencies. Fortunately, the questionnaires collected from South Korea were already sufficient for statistical tests of the hypotheses. Yet, we will still try to gather questionnaires from other regions in the remaining period of the project.
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| Strategy for Future Research Activity |
We will aim for questionnaire collection in Japan and in Chinese societies such as Hong Kong, Taiwan, or mainland China. We are working on two journal papers that report findings we genereated from the past two years of study. One of the papers is now under second revision and resubmit invitation in Journal of Knowledge Management. The other paper was rejected by a journal in mid-2022, and we are taking into the feedback and reframing the paper for submission to another journal.
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| Causes of Carryover |
Due to the influence of COVID-19, the travel expenses were not used in the previous years, and they may not be used in the coming year as well. Instead, they will be spent on employing research service companies, journal editing services, and open access publication.
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