2023 Fiscal Year Final Research Report
Subjective Well-Being, Knowledge Management, and Performance under COVID-19: Social Distancing and Teleworking from Home
| Project/Area Number |
21K01696
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| Research Category |
Grant-in-Aid for Scientific Research (C)
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| Allocation Type | Multi-year Fund |
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| Section | 一般 |
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| Review Section |
Basic Section 07080:Business administration-related
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| Research Institution | University of Tsukuba |
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Principal Investigator |
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| Project Period (FY) |
2021-04-01 – 2024-03-31
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| Keywords | Telework / COVID-19 / Knowledge management / gender roles / Work family conflicts / Communication media / Japan |
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| Outline of Final Research Achievements |
This research delves into the impacts of COVID-19 on telework in Japan, examining job satisfaction, performance, and work-life balance. Positive reception to mandatory telework has sparked interest in its post-pandemic continuation, highlighting the value of a good home workspace, especially for women. Men's telework satisfaction links to job performance. Findings indicate no shift in gender roles but stress the importance of support for dual-career families.
Experienced teleworkers managed knowledge better, suggesting a blend of remote and in-office work optimizes knowledge management. Communication media usage shifted dramatically, with reduced face-to-face interactions and increased reliance on instant messaging and virtual meetings, underscoring the need for tools that support complex, interactive exchanges. These insights are vital for shaping future telework policies and practices.
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| Free Research Field |
１２１０２
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| Academic Significance and Societal Importance of the Research Achievements |
This research provides an integrated understanding of the multifaceted impacts of COVID-19 on teleworking dynamics within the Japanese workforce, such as gender roles, work-family conflict, communication practices, knowledge management, job satisfaction, and performance.
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