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2012 Fiscal Year Final Research Report

A Study on Service Value Creation Model based on theCognitive-behavioral Monitoring

Research Project

  • PDF
Project/Area Number 22530406
Research Category

Grant-in-Aid for Scientific Research (C)

Allocation TypeSingle-year Grants
Section一般
Research Field Business administration
Research InstitutionKyoto University

Principal Investigator

HARA Yoshinori  京都大学, 経営学研究科, 教授 (20437297)

Co-Investigator(Kenkyū-buntansha) YAMAKAWA Yoshinori  NTTデータ経営研究所, マネジメントイノベーションセンター, 研究員 (80447945)
Project Period (FY) 2010 – 2012
Keywords経営戦略 / 価値創出 / サービスイノベーション / サービスサイエンス / 長期関係
Research Abstract

This study is to propose a framework on a global business development for Japanese creative services. A typical characteristic of the Japanese creative services is to maintain long-term credible relationships with the customers and the enterprise partners, as well as pursing a short-term profitability. In order to achieve the objectives of this study, we have conducted the research and development of the following issues:(1) To propose a modeling for service value creation keeping with both the short-term economical values and the long-term social values, and(2) To conduct experimental development based on the cognitive-behavioral monitoring method for service business domains.Through such research and developments, we have gained the following results:(1) To reveal the structure of the relationship on the Japanese creative services, and(2) To propose an appropriate benefit translation process from one field to another and a strategy for global business development on Japanese creative services.These results will provide a quantitative and structural approach for clarifying the advantages of Japanese creative services that essentially depend on the intuition and the experiences of the service providers.

  • Research Products

    (8 results)

All 2013 2012 2011

All Journal Article (8 results)

  • [Journal Article] オープンサービスイノベーションを支える脳科学の産業応用~文化多様性に適応するためのニューロITストラテジー~2013

    • Author(s)
      山川義徳、金井良太、岡宏樹、原良憲
    • Journal Title

      第一回グローバルビジネス学会

    • URL

      http://s-gb.net/contents/sgb_1stcon.pdf

  • [Journal Article] How Japanese Traditional "Omonpakari" Services are Delivered - A Multidisciplinary Approach2012

    • Author(s)
      Hara Y., Yamauchi Y., Yamakawa Y., Fujisawa J., Ohshima H., Tanaka K
    • Journal Title

      2012 Fairmont Hotel, Silicon Valley

    • URL

      http://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=6311081

  • [Journal Article] An Online Service Branding Method with Neuroscience Technology2011

    • Author(s)
      Yamakawa Y., Hara Y
    • Journal Title

      SRII2011, March 29, 2011 Fairmont Hotel, Silicon Valley

    • URL

      http://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=5958086

  • [Journal Article] リアルサービスにおける信頼構築メカこズムに基づいたオンラインサービス顧客戦略手法の提案2011

    • Author(s)
      小和田健太郎、山川義徳、原良憲
    • Journal Title

      DEIM 2011

    • URL

      http://db-event.jpn.org/deim2011/proceedings/pdf/e8-1.pdf

  • [Journal Article] 地域キャラクターを活用した観光プロモーションのためのオンラインメディア戦略の提案2011

    • Author(s)
      新田陽介、山川義徳、前川聡、原良憲
    • Journal Title

      DEIM 2011

    • URL

      http://db-event.jpn.org/deim2011/proceedings/pdf/e8-2.pdf

  • [Journal Article] 製品感性価値に関する生活者の印象評定に基づいたオンラインプロモーション戦略の提案2011

    • Author(s)
      丹下翔太、山川義徳、原良憲
    • Journal Title

      DEIM 2011

    • URL

      http://db-event.jpn.org/deim2011/proceedings/pdf/e8-4.pdf

  • [Journal Article] 感性情報伝達によるオンラインコマース上の顧客維持戦略の提案2011

    • Author(s)
      中村茂利、山川義徳、原良憲
    • Journal Title

      DEIM 2011

    • URL

      http://db-event.jpn.org/deim2011/proceedings/pdf/e8-5.pdf

  • [Journal Article] 生活者の認知特性に基づいた信頼を伝えるためのメディアコミュニケーション手法の提案2011

    • Author(s)
      米田拓正、山川義徳、前川聡、原良憲
    • Journal Title

      DEIM 2011

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Published: 2014-08-29   Modified: 2015-10-15  

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