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2015 Fiscal Year Final Research Report

An Analysis on the dilemma of Customization Services

Research Project

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Project/Area Number 25380571
Research Category

Grant-in-Aid for Scientific Research (C)

Allocation TypeMulti-year Fund
Section一般
Research Field Commerce
Research InstitutionKeio University

Principal Investigator

Ono Akinori  慶應義塾大学, 商学部, 教授 (20296742)

Project Period (FY) 2013-04-01 – 2016-03-31
Keywordsproduct customization
Outline of Final Research Achievements

Customers with different experience levels of product customization are different from each other also in their needs to the level of customization service. However, most firms have provided their customers with a single customization service rather than various customized customization services. This research project called it “the dilemma of customization services” and conduced some studies regarding what the dilemma.

Free Research Field

マーケティング

URL: 

Published: 2017-05-10  

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