Budget Amount *help |
¥1,900,000 (Direct Cost: ¥1,900,000)
Fiscal Year 2001: ¥900,000 (Direct Cost: ¥900,000)
Fiscal Year 2000: ¥1,000,000 (Direct Cost: ¥1,000,000)
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Research Abstract |
Social participation of disable persons has been big issue for argument these years along with environmental & humanitarian issues that drive the "human" as a keyword. Generally, work process in business scene needs appropriate assignment of working resources to embody organizational performance. Because, bottleneck resources suffer the total performance. From this point of view, participation of disabled workers to business process as resources with restricted function creates tough problems in terms of efficiency & reliability. Thus, one of the important points for management in a business processing system involving disabled workers will be how to realize a balanced allocation of duties to each worker. Simultaneously, it must pay attention to job satisfaction as they tend to have various mental stresses or dissatisfaction due to their non-standardized body function. Based on these considerations, this research project aims to support participation of disabled workers to production acti
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vity through technological operational/aspects. More concretely, taking into consideration of some typical business processes involving disabled workers, design algorithm of work formation in consideration of work efficiency and job satisfaction level is proposed followed by validity study through its application. The feature of the proposed method is summarized as contribution on the development of optimal work assignment logic (Trade-off Analysis) taking into account of efficiency of processing and worker's satisfaction simultaneously. Adopted procedure, which is based on 8 step approach described in research proposal issued in 2000, was performed properly in 2000 and 2001 and accomplished the planned results. In 2000, "selection of objective work system for pilot study", "observation and recording working process", "design and creation of work execution database", "development of worker allocation model" and "Paper presentation of preliminary results" were effectively performed. In 2001, "Relationship analysis between work efficiency and job satisfaction by trade-off analysis", "application of developed method to actual cases and validity study" and "Final reporting" was executed with successful results. Less
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