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The Empirical Investigation of the Theory of Subjective Performance Evaluation Using Personnel Data

Research Project

Project/Area Number 16K03717
Research Category

Grant-in-Aid for Scientific Research (C)

Allocation TypeMulti-year Fund
Section一般
Research Field Public finance/Public economy
Research InstitutionHiroshima University (2018)
Hiroshima Shudo University (2017)
International University of Japan (2016)

Principal Investigator

Takahashi Shingo  広島大学, 国際協力研究科, 准教授 (70445899)

Research Collaborator Owan Hideo  
Tsuru Tsuyoshi  
Uehara Katsuhito  
Project Period (FY) 2016-04-01 – 2019-03-31
Project Status Completed (Fiscal Year 2018)
Budget Amount *help
¥4,420,000 (Direct Cost: ¥3,400,000、Indirect Cost: ¥1,020,000)
Fiscal Year 2018: ¥1,300,000 (Direct Cost: ¥1,000,000、Indirect Cost: ¥300,000)
Fiscal Year 2017: ¥1,300,000 (Direct Cost: ¥1,000,000、Indirect Cost: ¥300,000)
Fiscal Year 2016: ¥1,820,000 (Direct Cost: ¥1,400,000、Indirect Cost: ¥420,000)
Keywords主観評価 / マルチタスク問題 / 評価バイアス / 人事制度 / Subjective evaluation / Multitasking incentive / Evaluation Bias / Multitasking incentives / Informativeness / Evaluation bias / job separation / 離職 / 主観的評価 / 人事データ
Outline of Final Research Achievements

Using personnel records of sales representatives in a large car sales company, this study shows that subjective evaluations are less sensitive to objectively measured sales performance in the presence of other hard-to-measure tasks, validating that subjective evaluations are used to provide balanced multitasking incentives. We find that subjective evaluations on average predict future sales performance of workers, suggesting that they have informative content. However, the response of workers who receive lower than expected evaluations differs by supervisor experience: those who are evaluated by inexperienced supervisors quit more often while those who are evaluated by experienced supervisors respond with lower sales next period. Further examination suggests that experienced supervisors are better able to communicate and bring about desired worker behavior.

Academic Significance and Societal Importance of the Research Achievements

人事制度は経営における大きな柱であるにもかかわらず、人事データを用いて自社の人事制度が想定しているような効果を上げているかどうか確認している企業は少ない。本研究は、実際の人事データを使って人事制度がどのように機能しているかどうかを調べた数少ない研究の一つであるところに、第一の社会的な意義がある。第2の意義は、主観的評価がうまく機能していることを実証した点である。まず、主観的な評価は測定困難なタスクを実際に評価していることが確認された。次に、主観的評価における問題であるバイアスの混入に関しても、そのような結果は見られなかった。

Report

(4 results)
  • 2018 Annual Research Report   Final Research Report ( PDF )
  • 2017 Research-status Report
  • 2016 Research-status Report
  • Research Products

    (6 results)

All 2019 2018 2017

All Journal Article (1 results) (of which Peer Reviewed: 1 results,  Open Access: 1 results) Presentation (5 results) (of which Int'l Joint Research: 4 results,  Invited: 2 results)

  • [Journal Article] Multitasking Incentives and the Informativeness of Subjective Performance Evaluation2019

    • Author(s)
      Takahashi, Shingo, Hideo Owan, Tsuyoshi Tsuru, Katsuhito Uehara
    • Journal Title

      Industrial & Labor Relations Review (Fourthcoming)

      Volume: -

    • Related Report
      2018 Annual Research Report
    • Peer Reviewed / Open Access
  • [Presentation] Multitasking Incentives and the Informativeness of Subjective Performance Evaluation2019

    • Author(s)
      Shingo Takahashi
    • Organizer
      Labor Workshop at the International University of Japan
    • Related Report
      2018 Annual Research Report
  • [Presentation] Multitasking Incentives and the Informativeness of Subjective Performance Evaluation2018

    • Author(s)
      Shingo Takahashi
    • Organizer
      Western Economic Association at University of New Castle
    • Related Report
      2018 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Multitasking Incentives and Informativeness of Subjective Performance Evaluation2018

    • Author(s)
      Shingo Takahashi
    • Organizer
      Western Economic Association International, University of Newcastle
    • Related Report
      2017 Research-status Report
    • Int'l Joint Research
  • [Presentation] Multitasking Incentives and Biases in Subjective Performance Evaluation2017

    • Author(s)
      Shingo Takahashi
    • Organizer
      Singapore Management University, Department of Economics, Seminar
    • Related Report
      2017 Research-status Report
    • Int'l Joint Research / Invited
  • [Presentation] Multitasking incentives and biases in subjective performance evaluation2017

    • Author(s)
      高橋新吾
    • Organizer
      Singapore Management University Seminar
    • Place of Presentation
      Singapore Management University
    • Related Report
      2016 Research-status Report
    • Int'l Joint Research / Invited

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Published: 2016-04-21   Modified: 2020-03-30  

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