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Strategic Information Transmission of Nonprofit Organizations

Research Project

Project/Area Number 16K17247
Research Category

Grant-in-Aid for Young Scientists (B)

Allocation TypeMulti-year Fund
Research Field Sociology
Research InstitutionKanazawa University

Principal Investigator

Okada Aya  金沢大学, 国際基幹教育院, 准教授 (30707360)

Project Period (FY) 2016-04-01 – 2019-03-31
Project Status Completed (Fiscal Year 2018)
Budget Amount *help
¥3,770,000 (Direct Cost: ¥2,900,000、Indirect Cost: ¥870,000)
Fiscal Year 2018: ¥1,170,000 (Direct Cost: ¥900,000、Indirect Cost: ¥270,000)
Fiscal Year 2017: ¥1,040,000 (Direct Cost: ¥800,000、Indirect Cost: ¥240,000)
Fiscal Year 2016: ¥1,560,000 (Direct Cost: ¥1,200,000、Indirect Cost: ¥360,000)
KeywordsNPO・NGO / 情報発信 / 戦略的コミュニケーション / ソーシャルメディア / 寄付 / アカウンタビリティ / NPOマーケティング / ソーシャルマーケティング / ソーシャル・メディア
Outline of Final Research Achievements

This research understands nonprofit organizations not as service providers but as those sending out information to the society. The project sheds light to both the media used (such as websites, newsletters, and Emails) as well as contents of information that nonprofits send out. In addition to documenting how nonprofits in Japan transmit information to the public, the study examined its impact on nonprofits' performance and operations. In series of analyses that focused on social media, the study found nonprofits that sent out information via Facebook and/or Twitter collected larger amount of donations than those that did not, and that using social media encouraged individuals to give again to the same nonprofit.

Academic Significance and Societal Importance of the Research Achievements

<学術的意義>第一に、NPOに関する多くの研究が、これを社会問題の解決や公共サービスを提供する主体として注目する中で、「情報の発信者」として捉える視点を提示した。第二に、NPO による情報発信を「媒体」と「内容」の両面からアプローチし、その実態を把握した。第三に、関連研究の多くが欧米の文脈であることに対し、日本の文脈を取り上げた。

<社会的意義>第一に、何らかのサービスを提供する主体として理解されることが多い中で、NPOを「情報の発信者」として捉えることの重要性を指摘した。第二に、NPOによる情報発信の実態と寄付集めへの影響を検証することで、実務家が戦略的な情報発信を検討する際の材料を提供した。

Report

(4 results)
  • 2018 Annual Research Report   Final Research Report ( PDF )
  • 2017 Research-status Report
  • 2016 Research-status Report
  • Research Products

    (37 results)

All 2019 2018 2017 2016 Other

All Int'l Joint Research (2 results) Journal Article (3 results) (of which Int'l Joint Research: 3 results,  Peer Reviewed: 3 results,  Acknowledgement Compliant: 1 results) Presentation (30 results) (of which Int'l Joint Research: 23 results,  Invited: 2 results) Book (2 results)

  • [Int'l Joint Research] University of North Carolina/Kean University(米国)

    • Related Report
      2017 Research-status Report
  • [Int'l Joint Research] University of North Carolina/Kean University(米国)

    • Related Report
      2016 Research-status Report
  • [Journal Article] In Search of an Optimal Intersection: Reflections on Academic-Practitioner Collaboration in Japan.2019

    • Author(s)
      Okada, A., Ishida, Y., and Yamamoto, M.
    • Journal Title

      Journal of Nonprofit Education and Leadership

      Volume: 19(2) Issue: 2 Pages: 165-177

    • DOI

      10.18666/jnel-2019-v9-i2-9741

    • Related Report
      2018 Annual Research Report
    • Peer Reviewed / Int'l Joint Research
  • [Journal Article] The State of Nonprofit Sector Research in Japan: A Literature Review.2017

    • Author(s)
      Okada, A., Ishida, Y., Nakajima, T., and Kotagiri, Y.
    • Journal Title

      Voluntaristics Review

      Volume: 2(3) Issue: 3 Pages: 1-68

    • DOI

      10.1163/24054933-12340017

    • Related Report
      2017 Research-status Report
    • Peer Reviewed / Int'l Joint Research
  • [Journal Article] Effectiveness of Social Media in Disaster Fundraising: Mobilizing the Public towards Voluntary Actions2017

    • Author(s)
      Okada, Aya; Ishida, Yu and Yamauchi, Naoto
    • Journal Title

      International Journal of Public Administration in the Digital Age

      Volume: 4 Issue: 1 Pages: 49-68

    • DOI

      10.4018/ijpada.2017010104

    • Related Report
      2016 Research-status Report
    • Peer Reviewed / Int'l Joint Research / Acknowledgement Compliant
  • [Presentation] Communicating to Bring Back the Donors: Case of a Nonprofit in Japan.2019

    • Author(s)
      Okada, A., Ishida, Y., and Yamamoto, M.
    • Organizer
      The 11th International Society for Third Sector Research (ISTR) Asia Pacific Regional Conference
    • Related Report
      2018 Annual Research Report
    • Int'l Joint Research
  • [Presentation] 寄付者を呼び戻す情報発信 -ソーシャルメディアの可能性2019

    • Author(s)
      岡田彩・石田祐・山本匡浩
    • Organizer
      日本NPO学会第21回年次大会
    • Related Report
      2018 Annual Research Report
  • [Presentation] Role of Social Media in Retaining Disaster Relief Donors to Future Giving: A Case Study from Japan.2018

    • Author(s)
      Okada, A., Ishida, Y., and Yamamoto, M.
    • Organizer
      Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) 47th Annual Conference
    • Related Report
      2018 Annual Research Report
    • Int'l Joint Research
  • [Presentation] In Search of an Optimal Crossing: Reflection on Academic-Practitioner Collaboration in Japan.2018

    • Author(s)
      Okada, A., Ishida, Y., and Yamamoto, M.
    • Organizer
      Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) 47th Annual Conference
    • Related Report
      2018 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Civil Society in Japan: Challenges of Newly Established Organizations.2018

    • Author(s)
      Okada, A.
    • Organizer
      International Conference on Constructing Civil Society: Innovation and Transition.
    • Related Report
      2018 Annual Research Report
    • Int'l Joint Research / Invited
  • [Presentation] Towards an Organization Worthy to Give: Impact of Legal Status on Nonprofits’ Strategic Communication in Japan.2018

    • Author(s)
      Okada, A. and Nakajima, T.
    • Organizer
      The 13th International Conference of the International Society for Third Sector Research (ISTR)
    • Related Report
      2018 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Impact of Financial Structure on Social Media Use: Japanese Nonprofits in Disaster Relief.2018

    • Author(s)
      Ishida, Y., Okada, A, and Nakajima, T.
    • Organizer
      The 13th International Conference of the International Society for Third Sector Research (ISTR)
    • Related Report
      2018 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Overcoming Liabilities of Newness: Use of Social Media among Newly Established Nonprofits.2018

    • Author(s)
      Kikuchi, R., Okada, A., and Ishida, Y.
    • Organizer
      2018 Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) Asia Conference
    • Related Report
      2018 Annual Research Report
    • Int'l Joint Research
  • [Presentation] NPOが重視すべき広告の構成要素とは?インターネットバナーを用いた実験から2018

    • Author(s)
      岡田彩
    • Organizer
      日本NPO学会第20回年次大会
    • Related Report
      2018 Annual Research Report 2017 Research-status Report
  • [Presentation] Overcoming Liabilities of Newness: Use of Social Media among Newly Established Nonprofits2018

    • Author(s)
      Okada, A., Ishida, Y. and Kikuchi, R.
    • Organizer
      2018 ARNOVA(Association for Research on Nonprofit Organizations and Voluntary Action) -Asia Conference
    • Related Report
      2017 Research-status Report
    • Int'l Joint Research
  • [Presentation] Impact of Financial Structure on Social Media Use: Japanese Nonprofits in Disaster Relief2018

    • Author(s)
      Ishida, Y., Okada, A., and Nakajima, T.
    • Organizer
      13th International Conference of the International Society for Third Sector Research (ISTR)
    • Related Report
      2017 Research-status Report
    • Int'l Joint Research
  • [Presentation] Towards an Organization Worthy to Give: Impact of Legal Status on Nonprofits’ Strategic Communication in Japan2018

    • Author(s)
      Okada, A., and Nakajima, T.
    • Organizer
      13th International Conference of the International Society for Third Sector Research (ISTR)
    • Related Report
      2017 Research-status Report
    • Int'l Joint Research
  • [Presentation] More Dialogue, More Funds Raised? Effectiveness of Social Media for Nonprofit Fundraising2017

    • Author(s)
      Ishida, Y. and Okada, A.
    • Organizer
      ARNOVA-Asia Conference
    • Place of Presentation
      中国人民大学(中国・北京)
    • Year and Date
      2017-06-06
    • Related Report
      2016 Research-status Report
    • Int'l Joint Research
  • [Presentation] Effectiveness of Stages-of-Change Model on Declaration of Intent for Organ Donation: Action Research in Japan2017

    • Author(s)
      Yokota, T., Uryuhara, Y., and Okada, A.
    • Organizer
      The 67th Annual Conference of the International Communication Association
    • Place of Presentation
      Hilton San Diego Bayfront Hotel(米国・サンディエゴ)
    • Year and Date
      2017-05-24
    • Related Report
      2016 Research-status Report
    • Int'l Joint Research
  • [Presentation] ソーシャル・メディアを通じた「対話的」情報発信と寄付戦略」2017

    • Author(s)
      岡田 彩・石田 祐
    • Organizer
      日本NPO学会第19回年次大会
    • Place of Presentation
      東京学芸大学小金井キャンパス
    • Year and Date
      2017-05-13
    • Related Report
      2016 Research-status Report
  • [Presentation] パネル「非営利セクターの資金調達活動に関する調査:資金調達活動の変容と課題」2017

    • Author(s)
      岡田 彩
    • Organizer
      非営利セクターの資金調達活動に関する調査:資金調達活動の変容と課題
    • Place of Presentation
      東京学芸大学小金井キャンパス
    • Year and Date
      2017-05-13
    • Related Report
      2016 Research-status Report
  • [Presentation] Does the Nonprofit Accountability Environment Mirror Societal Differences? Comparison of South Korea and Japan2017

    • Author(s)
      Jonathan, J., Nakajima, T., and Okada, A.
    • Organizer
      BK21-Plus 2017 New York Conference
    • Place of Presentation
      CUNY-Lehman College(米国・New York)
    • Year and Date
      2017-01-12
    • Related Report
      2016 Research-status Report
    • Int'l Joint Research
  • [Presentation] ソーシャル・メディアを通じた「対話的」情報発信と寄付戦略2017

    • Author(s)
      岡田彩・石田祐
    • Organizer
      日本NPO学会第19回年次大会
    • Related Report
      2017 Research-status Report
  • [Presentation] NPO経営の日韓比較調査:事例調査による経営方針の主観的変容とその要因2017

    • Author(s)
      中嶋貴子・岡田彩・Bokgyo Jonathan Jeong
    • Organizer
      日本NPO学会第19回年次大会
    • Related Report
      2017 Research-status Report 2016 Research-status Report
  • [Presentation] 情報発信と資金調達(パネル:非営利セクターの資金調達活動に関する調査:資金調達活動の変容と課題)2017

    • Author(s)
      岡田彩
    • Organizer
      日本NPO学会第19回年次大会
    • Related Report
      2017 Research-status Report
  • [Presentation] Effectiveness of Stages-of-Change Model on Declaration of Intent for Organ Donation: Action Research in Japan.2017

    • Author(s)
      Yokota, T., Uryuhara, Y., and Okada, A.
    • Organizer
      67th Annual Conference of the International Communication Association (ICA)
    • Related Report
      2017 Research-status Report
    • Int'l Joint Research
  • [Presentation] More Dialogue, More Funds Raised? Effectiveness of Social Media for Nonprofit Fundraising2017

    • Author(s)
      Ishida, Y. and Okada, A.
    • Organizer
      2017 ARNOVA(Association for Research on Nonprofit Organizations and Voluntary Action) -Asia Conference
    • Related Report
      2017 Research-status Report
    • Int'l Joint Research
  • [Presentation] Tweets that Work: Bridging Research and Practice on Social Media Use for Nonprofit Fundraising.2017

    • Author(s)
      Okada, A. and Ishida, Y.
    • Organizer
      Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) 46th Annual Conference
    • Related Report
      2017 Research-status Report
    • Int'l Joint Research
  • [Presentation] Fundraising in Japan: A Challenge of the Decade.2017

    • Author(s)
      Okada, A. and Nakajima, T. on behalf of Japan-US Research Team.
    • Organizer
      Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) 46th Annual Conference
    • Related Report
      2017 Research-status Report
    • Int'l Joint Research
  • [Presentation] Exploring Fundraising Tips for Social Media Updates: Case Study of ADRA Japan2017

    • Author(s)
      Okada, A., Ishida, Y., and Yamamoto, M.
    • Organizer
      Tenth Asia Pacific Regional Conference of the International Society for Third Sector Research (ISTR)
    • Related Report
      2017 Research-status Report
    • Int'l Joint Research
  • [Presentation] How Do Cultural, Societal and Legal Changes Affect Nonprofits' Fundraising Strategy? An Organizational Approach.2017

    • Author(s)
      Okada, A. and Nakajima, T.
    • Organizer
      Tenth Asia Pacific Regional Conference of the International Society for Third Sector Research (ISTR)
    • Related Report
      2017 Research-status Report
    • Int'l Joint Research
  • [Presentation] Mobilizing the Public towards Voluntary Actions for Disaster Response and Reconstruction: Case of 2011 Triple Disasters in Japan2017

    • Author(s)
      Okada, A.
    • Organizer
      2017 Stanford PACS in Taiwan International Conference on Civic Sphere in East Asia
    • Place of Presentation
      中央研究院(台湾・台北)
    • Related Report
      2016 Research-status Report
    • Int'l Joint Research / Invited
  • [Presentation] “Dialogue” in Social Media: Implications for Strategic Communication of Nonprofits2016

    • Author(s)
      Okada, A., Ishida, Y., and Kikuchi, R.
    • Organizer
      Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) 45th Annual Conference
    • Place of Presentation
      Hyatt Regency Washington(米国・Washington DC)
    • Year and Date
      2016-11-17
    • Related Report
      2016 Research-status Report
    • Int'l Joint Research
  • [Presentation] Does the Nonprofit Accountability Environment Mirror Societal Differences? Comparison of South Korea and Japan2016

    • Author(s)
      Nakajima, T., Okada, A., and Jeong, B.
    • Organizer
      Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) 45th Annual Conference
    • Place of Presentation
      Hyatt Regency Washington(米国・Washington DC)
    • Year and Date
      2016-11-17
    • Related Report
      2016 Research-status Report
    • Int'l Joint Research
  • [Presentation] Leveraging the Power of Innovative Tools? Use of Social Media among Emerging Nonprofits.2016

    • Author(s)
      Okada, A., Kikuchi, R., and Ishida, Y.
    • Organizer
      The 12th International Conference of International Society for Third Sector Research (ISTR)
    • Place of Presentation
      Ersta Skondal University College(スウェーデン・ストックホルム)
    • Year and Date
      2016-06-28
    • Related Report
      2016 Research-status Report
    • Int'l Joint Research
  • [Book] Innovative Perspectives on Public Administration in the Digital Age2018

    • Author(s)
      Manoharan, A.P., and McQuiston, J.
    • Total Pages
      332
    • Publisher
      IGI Global
    • ISBN
      9781522559665
    • Related Report
      2018 Annual Research Report
  • [Book] Innovative Perspectives on Public Administration in the Digital Age (Chapter: In Prosperity Prepare for Adversity: Use of Social Media for Nonprofit Fundraising in Times of Disaster)2018

    • Author(s)
      Okada, A., Ishida, Y. and Yamauchi, N.
    • Publisher
      IGI Global
    • ISBN
      9781522559665
    • Related Report
      2017 Research-status Report

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Published: 2016-04-21   Modified: 2022-02-21  

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