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Bad jobs or good jobs: Searching for dignity in tourism and hospitality work in Japan

Research Project

Project/Area Number 21K17981
Research Category

Grant-in-Aid for Early-Career Scientists

Allocation TypeMulti-year Fund
Review Section Basic Section 80020:Tourism studies-related
Research InstitutionKansai Gaidai University

Principal Investigator

YOO KateInyoung  関西外国語大学, 外国語学部, 准教授 (10834773)

Project Period (FY) 2021-04-01 – 2026-03-31
Project Status Granted (Fiscal Year 2024)
Budget Amount *help
¥4,160,000 (Direct Cost: ¥3,200,000、Indirect Cost: ¥960,000)
Fiscal Year 2025: ¥1,170,000 (Direct Cost: ¥900,000、Indirect Cost: ¥270,000)
Fiscal Year 2024: ¥780,000 (Direct Cost: ¥600,000、Indirect Cost: ¥180,000)
Fiscal Year 2023: ¥780,000 (Direct Cost: ¥600,000、Indirect Cost: ¥180,000)
Fiscal Year 2022: ¥1,170,000 (Direct Cost: ¥900,000、Indirect Cost: ¥270,000)
Fiscal Year 2021: ¥260,000 (Direct Cost: ¥200,000、Indirect Cost: ¥60,000)
KeywordsHospitality / Employment / Decent work / Workplace dignity / Cultural competence / Tourism and Hospitality / Hospitality employment / Dignity / Sustainable tourism / Japan
Outline of Research at the Start

This proposed research aims to mitigate the precarious work elements caused by macro socio-economical forces, meso organizational practices and micro individual circumstances through an examination of tourism and hospitality employment in search of decent work and dignity. Adopting a mixed-methods approach, the effectiveness of theory-based interventions in search of workplace dignity in tourism and hospitality will be examined.

Outline of Annual Research Achievements

During the 2024 fiscal year, I presented research outcomes with my collaborator at an international conference. Although our manuscript was not accepted by a top-tier journal, we are revising it for resubmission. I also collaborated with Australian academics to explore culturally diverse employees’ hospitality careers, leading to a publication in the Journal of Teaching in Travel & Tourism. This collaboration has extended to a book project currently in progress. Looking ahead, I will continue data collection to examine hospitality employees’ perceptions of workplace dignity in regional Japan.

Current Status of Research Progress
Current Status of Research Progress

3: Progress in research has been slightly delayed.

Reason

During the 2024 fiscal year, I undertook my Sabbatical leave in Australia, which offered a valuable opportunity to advance my research and build international academic networks. While based in Melbourne, I collaborated with Australian scholars and investigated hospitality employees’ perceptions of their work. This experience provided fresh insights into workplace culture, challenges, and employee values within the hospitality sector. In addition to my original research plans, I broadened the scope of my study to include a cross-national perspective, drawing connections between workforce issues in Japan and Australia. These efforts resulted in one publication and the development of ongoing collaborative research projects.

Strategy for Future Research Activity

This year marks the final phase of the proposed project. Publication writing will continue, with additional data collection and analysis planned to generate further outcomes. Therefore, much expenses will be associated with publication related.

The project aims to uncover the lived experiences of hospitality work at the individual level, particularly how it impacts vulnerable employees such as interns and new starters. At its core, the project advocates for decent work conditions within the hospitality sector.

To support regional representation, the principal investigator will conduct several field visits across Japan to gather data from hospitality employees in non-urban locations.

Report

(4 results)
  • 2024 Research-status Report
  • 2023 Research-status Report
  • 2022 Research-status Report
  • 2021 Research-status Report
  • Research Products

    (9 results)

All 2025 2024 2023 2021

All Journal Article (4 results) (of which Int'l Joint Research: 1 results,  Peer Reviewed: 2 results,  Open Access: 2 results) Presentation (3 results) (of which Int'l Joint Research: 2 results,  Invited: 2 results) Book (2 results)

  • [Journal Article] Role of cross-cultural competence in career success: bridging the gap for international graduates in tourism and hospitality2025

    • Author(s)
      Yoo Kate Inyoung、Junek Olga、Bisson Antoine、Dinh Zangi
    • Journal Title

      Journal of Teaching in Travel & Tourism

      Volume: 1 Issue: 2 Pages: 1-23

    • DOI

      10.1080/15313220.2025.2495093

    • Related Report
      2024 Research-status Report
  • [Journal Article] A Practical Report on Navigating Academia-Industry Collaborations in Hospitality and Tourism Education2024

    • Author(s)
      Kate Inyoung Yoo
    • Journal Title

      JAPAN TOURISM MANAGEMENT REVIEW

      Volume: 4 Issue: 0 Pages: 57-62

    • DOI

      10.50984/jptmrvone.4.0_57

    • ISSN
      2436-2921, 2436-5033
    • Year and Date
      2024-03-31
    • Related Report
      2023 Research-status Report
    • Peer Reviewed / Open Access / Int'l Joint Research
  • [Journal Article] Interrogating Tourism and Hospitality's Wicked Employment Issues Through the Lens of Paradox Theory2024

    • Author(s)
      Baum Tom、Curran Deirdre、Hadjisolomou Anastasios、Gjerald Olga、Linge Tone Therese、Yoo Kate Inyoung、Winchenbach Anke
    • Journal Title

      Wicked Problems as Trigger for Transformation Processes

      Volume: 1 Pages: 1-20

    • DOI

      10.1108/s1871-31732024000017b001

    • ISBN
      9781835499856, 9781835499849
    • Related Report
      2024 Research-status Report
  • [Journal Article] Perceptions Towards Hospitality and Tourism Careers: Insights from Japanese Undergraduates2024

    • Author(s)
      Kate Inyoung Yoo
    • Journal Title

      関西外国語大学 研究論集

      Volume: 119 Pages: 169-178

    • Related Report
      2023 Research-status Report
    • Peer Reviewed / Open Access
  • [Presentation] SEARCHING FOR DIGNITY WITHIN HOSPITALITY WORK: INSIGHTS FROM HOSPITALITY MANAGEMENT UNDERGRADUATES IN JAPAN2025

    • Author(s)
      Kate Inyoung Yoo and Tom Baum
    • Organizer
      The Council for Australasian Tourism and Hospitality Education (CAUTHE)
    • Related Report
      2024 Research-status Report
    • Int'l Joint Research
  • [Presentation] Understanding the role of internships in shaping career intentions in Japan's tourism and hospitality industry2023

    • Author(s)
      Kate Inyoung Yoo and Tom Baum
    • Organizer
      TTRA APAC conference at Sejong University in Seoul, S.Korea
    • Related Report
      2023 Research-status Report
    • Int'l Joint Research / Invited
  • [Presentation] Good Jobs or Bad Jobs: Searching for Dignity in Tourism and Hospitality Work2021

    • Author(s)
      Kate Inyoung YOO
    • Organizer
      観光学術学会
    • Related Report
      2021 Research-status Report
    • Invited
  • [Book] アジア太平洋における新たな韓日関係の未来図2024

    • Author(s)
      金 泰旭、西田 竜也
    • Total Pages
      256
    • Publisher
      博英社
    • ISBN
      9784910132877
    • Related Report
      2024 Research-status Report
  • [Book] Tourism policy-making in the context of contested wicked problems2024

    • Author(s)
      Tom Baum, Deirdre Curran, Anastasios Hadjisolomou, Olga Gjerald, Tone Therese Linge, Kate Inyoung Yoo and Anke Winchenbach
    • Total Pages
      20
    • Publisher
      Emerald Publishing
    • ISBN
      9781835499849
    • Related Report
      2023 Research-status Report

URL: 

Published: 2021-04-28   Modified: 2025-12-26  

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