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Health communication to reduce the psychological labor burden among health care workers

Research Project

Project/Area Number 26285136
Research Category

Grant-in-Aid for Scientific Research (B)

Allocation TypePartial Multi-year Fund
Section一般
Research Field Social welfare and social work studies
Research InstitutionYokohama City University (2015-2019)
Waseda University (2014)

Principal Investigator

Takeru Abe  横浜市立大学, 附属市民総合医療センター, 助教 (80621375)

Co-Investigator(Kenkyū-buntansha) 山田 美保 (貫美保)  西南学院大学, 人間科学部, 准教授 (90326992)
Project Period (FY) 2014-04-01 – 2020-03-31
Project Status Completed (Fiscal Year 2019)
Budget Amount *help
¥11,960,000 (Direct Cost: ¥9,200,000、Indirect Cost: ¥2,760,000)
Fiscal Year 2018: ¥1,950,000 (Direct Cost: ¥1,500,000、Indirect Cost: ¥450,000)
Fiscal Year 2017: ¥3,250,000 (Direct Cost: ¥2,500,000、Indirect Cost: ¥750,000)
Fiscal Year 2016: ¥2,470,000 (Direct Cost: ¥1,900,000、Indirect Cost: ¥570,000)
Fiscal Year 2015: ¥2,600,000 (Direct Cost: ¥2,000,000、Indirect Cost: ¥600,000)
Fiscal Year 2014: ¥1,690,000 (Direct Cost: ¥1,300,000、Indirect Cost: ¥390,000)
Keywordsヘルスケアワーカー / 首尾一貫感覚 / 医療保健福祉従事者 / ヘルスコミュニケーション / 医療・福祉 / 社会福祉関係 / 社会医学
Outline of Final Research Achievements

In this study, we examined the effects of emotional labor and SOC (Sense of Coherence), which are factors related to burnout and turnover of medical staff. We hypothesized that emotional labor of health workers affects mental health, and SOC was a factor contributing to maintaining mental health of health workers. As a result, physical, emotional, and cognitive work are unavoidable for health care workers, but the emotional labor burden does not necessarily have a significant effect on health. In addition, they also become familiar with coping methods with years of experience. These results suggest that tailor-made intervention focusing on individual sense of coherence may contribute to reducing the burden on healthcare workers.

Academic Significance and Societal Importance of the Research Achievements

わが国では、認知症もしくは精神障害を有する高齢者への介護・看護労働に対する需要が増加し続けているが、労働者の定着率は低いままで高い離職率が喫緊の課題となっている。対人支援業務従事者にとって、賃金体系や勤務体系が離職に関連する要因として先行知見で報告されている。身体的労働、認知的労働、精神的労働による負担感をそれぞれ客観的に評価し、従事者自身の健康状態と関連付けることは、対人支援業務において質の高いパフォーマンスを提供し、定着率を高める上で重要とされる。本研究により、労働負担は不可避であるが、経験年数に応じたテーラーメイドの介入により、労働者を支援できる可能性が死された。

Report

(7 results)
  • 2019 Annual Research Report   Final Research Report ( PDF )
  • 2018 Annual Research Report
  • 2017 Annual Research Report
  • 2016 Annual Research Report
  • 2015 Annual Research Report
  • 2014 Annual Research Report
  • Research Products

    (15 results)

All 2020 2019 2018 2017 2016 Other

All Journal Article (7 results) (of which Int'l Joint Research: 1 results,  Peer Reviewed: 3 results,  Acknowledgement Compliant: 3 results) Presentation (4 results) (of which Int'l Joint Research: 1 results) Remarks (3 results) Funded Workshop (1 results)

  • [Journal Article] A team leader’s gaze before and after making requests in emergency care simulation: a case study with eye-tracking glasses2020

    • Author(s)
      Nakamura Kyota、Sakai Takuma、Abe Takeru、Saitoh Takeshi、Coffey Frank、MacKenzie Andrew、Taneichi Akira、Tsuchiya Keiko
    • Journal Title

      BMJ Simulation and Technology Enhanced Learning

      Volume: Online first Issue: 6 Pages: 000561-000561

    • DOI

      10.1136/bmjstel-2019-000561

    • Related Report
      2019 Annual Research Report
    • Peer Reviewed / Int'l Joint Research
  • [Journal Article] A leader’s request and rapport in emergency care simulation: a multimodal corpus analysis2019

    • Author(s)
      Keiko Tsuchiya, Akira Taneichi, Kyota Nakamura, Takuma Sakai, Takeru Abe, Takeshi Saitoh
    • Journal Title

      ヘルスコミュニケーション雑誌

      Volume: 10 Pages: 36-41

    • Related Report
      2019 Annual Research Report
    • Peer Reviewed
  • [Journal Article] コミュニケーション・トレーニングとストレス軽減の関連2017

    • Author(s)
      安部 猛
    • Journal Title

      地域ケアリング

      Volume: 19 Pages: 55-58

    • Related Report
      2017 Annual Research Report
  • [Journal Article] 対人支援業務におけるコミュニケーション・スキルと今後の発展2017

    • Author(s)
      安部 猛
    • Journal Title

      地域ケアリング

      Volume: 19 Pages: 95-97

    • Related Report
      2017 Annual Research Report
  • [Journal Article] 対人支援での客観的ストレス評価と改善関連要因2017

    • Author(s)
      安部 猛
    • Journal Title

      地域ケアリング

      Volume: 19 Pages: 54-56

    • Related Report
      2016 Annual Research Report
    • Acknowledgement Compliant
  • [Journal Article] 介護・看護での対人支援業務によるストレス評価と今後の課題2017

    • Author(s)
      山田美保, 安部 猛
    • Journal Title

      社会環境論究

      Volume: 9 Pages: 1-14

    • NAID

      40021178546

    • Related Report
      2016 Annual Research Report
    • Peer Reviewed / Acknowledgement Compliant
  • [Journal Article] コミュニケーションによる介護・医療従事者の健康改善に関する試み2016

    • Author(s)
      安部 猛
    • Journal Title

      地域ケアリング

      Volume: 18 Pages: 84-87

    • Related Report
      2016 Annual Research Report
    • Acknowledgement Compliant
  • [Presentation] 視線解析メガネを用いた救急医療インタラクション分析:チーム・リーダーの視線とコミュニケーション・チャネルの確立2019

    • Author(s)
      酒井 拓磨、中村京太、安部猛、齊藤剛史、竹内一郎、土屋慶子、種市瑛
    • Organizer
      第14回医療の質・安全学会学術集会
    • Related Report
      2019 Annual Research Report
  • [Presentation] Capturing a leader's view in emergency care simulation: Developing a GUI for automatic gaze coding2019

    • Author(s)
      Kyota Nakamura, Takuma Sakai, Takeru Abe, Takeshi Saitoh, Akira Taneichi, Keiko Tsuchiya
    • Organizer
      International Forum on Quality and Safety in Healthcare
    • Related Report
      2019 Annual Research Report
  • [Presentation] 救急医療シミュレーションでのリーダーの依頼行為:受け手割当装置としてのポライトネスと視線配布2018

    • Author(s)
      土屋慶子,種市瑛,中村京太,酒井拓磨, 安部猛, 齊藤剛史
    • Organizer
      第10 回日本ヘルスコミュニケーション学会学術集会
    • Related Report
      2018 Annual Research Report
  • [Presentation] Analysing a leader’s eye gaze in emergency care simulation.2018

    • Author(s)
      Sakai, T., Nakamura, K., Abe, T., Saitoh, T., Taneichi, A. and Tsuchiya, K.
    • Organizer
      International Forum on Quality and Safety in Healthcare
    • Related Report
      2018 Annual Research Report
    • Int'l Joint Research
  • [Remarks] 検索結果 ウェブ検索結果 医療保健福祉従事者のためのコミュニケーション・スキル評価研究

    • Related Report
      2019 Annual Research Report
  • [Remarks] ヘルスコミュニケーション研究:医療保健福祉従事者のための コミュニケーション・スキル評価研究

    • URL

      http://skill-carework.jp/

    • Related Report
      2018 Annual Research Report
  • [Remarks] 医療保健福祉従事者のための コミュニケーション ・スキル評価研究

    • URL

      http://skill-carework.jp/

    • Related Report
      2017 Annual Research Report
  • [Funded Workshop] THE 1ST INTERNATIONAL WORKSHOP HEALTH COMMUNICATION AND SAFETY2019

    • Related Report
      2019 Annual Research Report

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Published: 2014-04-04   Modified: 2023-03-23  

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