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Evaluation and suggestion for tourism management applying two-factor theory

Research Project

Project/Area Number 26360063
Research Category

Grant-in-Aid for Scientific Research (C)

Allocation TypeMulti-year Fund
Section一般
Research Field Tourism Studies
Research InstitutionKyoto University

Principal Investigator

Maegawa Yoshikazu  京都大学, 経営管理大学院, 特定准教授 (30511290)

Research Collaborator HARITANI Satoru  おごと温泉「湯元舘」, 会長
KOIZUMI Toshihiro  旅行コンサルタント「KBS創研」, 社長
MORIYAMA Yutaka  アニメ関連ベンチャー「アヌビス社」, 社長
NAKADA Yorihide  総本山醍醐寺, 総務部長
MORIKAWA Yuichi  明日香村, 村長
Project Period (FY) 2014-04-01 – 2018-03-31
Project Status Completed (Fiscal Year 2017)
Budget Amount *help
¥4,550,000 (Direct Cost: ¥3,500,000、Indirect Cost: ¥1,050,000)
Fiscal Year 2016: ¥1,170,000 (Direct Cost: ¥900,000、Indirect Cost: ¥270,000)
Fiscal Year 2015: ¥2,080,000 (Direct Cost: ¥1,600,000、Indirect Cost: ¥480,000)
Fiscal Year 2014: ¥1,300,000 (Direct Cost: ¥1,000,000、Indirect Cost: ¥300,000)
Keywords2要因理論 / 衛生要因 / 動機づけ要因 / 旅館 / コンサルタント / アニメ / アプリケーション / 自治体 / 観光地経営 / 動機付け要因 / 不満足要因 / 再建事例 / 人材育成 / 観光MBA / DMO人材 / 観光アプリ / シンポジウム / パネルディスカッション / おもてなし / サービスの表舞台 / 接客業の価値 / DMC / インバウンドビジネス / 香り / 満足度 / 観光 / 研究 / 開発 / マーケティング / 設備投資
Outline of Final Research Achievements

This study has tried to interpret Herzberg's motivation-hygiene theory (or two-factor theory) in tourism and hospitality management and induce practical implication in that context.
Among the partner researchers; a. the manager of Japanese inn provided us with the real case of turnaround of a lodging facility, which makes a course material in our MBA class, b. a consulting firm of tourism collaborated to plan and hold annual symposium on the basis of two-factor theory but different theme each year to learn from speakers and panelists and share with the audience, c. a content creator supplied an application which escorts the users around Kyoto University as a tourism venue. All of the knowledge are supplied to the MBA students including the very first year student of MBA in tourism and hospitality management that started this academic year.

Report

(5 results)
  • 2017 Annual Research Report   Final Research Report ( PDF )
  • 2016 Research-status Report
  • 2015 Research-status Report
  • 2014 Research-status Report
  • Research Products

    (4 results)

All 2017 2016 2015

All Presentation (3 results) (of which Int'l Joint Research: 1 results) Funded Workshop (1 results)

  • [Presentation] 観光への経営学的接近2017

    • Author(s)
      前川 佳一
    • Organizer
      日本商業学会関西部会 2017年6月例会
    • Related Report
      2017 Annual Research Report
  • [Presentation] 観光産業の経営学的研究事例 -分析枠組みの提案-2017

    • Author(s)
      前川 佳一
    • Organizer
      グローバルビジネス学会
    • Related Report
      2017 Annual Research Report
  • [Presentation] 顧客が認識するサービス表舞台の価値2015

    • Author(s)
      前川佳一
    • Organizer
      グローバルビジネス学会第3回全国大会
    • Place of Presentation
      早稲田大学
    • Year and Date
      2015-07-05
    • Related Report
      2015 Research-status Report
    • Int'l Joint Research
  • [Funded Workshop] シンポジウム「観光にMBAは必要か? DMO(Destination Manegement Organization)との関連は?」2016

    • Place of Presentation
      京都大学
    • Related Report
      2016 Research-status Report

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Published: 2014-04-04   Modified: 2019-03-29  

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