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2016 年度 実施状況報告書

Consumer Behavior for Sustainable Marketing: Understanding How To Market and Make Sustainability Work in Japan and Overseas

研究課題

研究課題/領域番号 15K20896
研究機関筑波大学

研究代表者

タン キャロラインスーリン  筑波大学, ビジネスサイエンス系, 准教授 (30611397)

研究期間 (年度) 2015-04-01 – 2018-03-31
キーワードcause related marketing / CSR / consumer behavior / risk / safety / scandals / purchase intention
研究実績の概要

This research took a focus on CSR and Cause-related marketing in 2016. I moved on to exploring perceptions of safety and risk especially looking at scandals and how natural disasters affect public perception and shape their purchase intentions and brand perception. Based on the findings, I was invited to present at the following
Academy of Multinational Enterprises. Paper: The Impact of corporate scandals on customer's support on csr
Global Marketing Conference. Paper:The Influence of Corporate Food Scandals On Trust And Purchase Intention
Intl Conference on CSR. Paper: A Study On The Influence Of CSR On Purchase Intention
Japan Forum of Business and Society. Paper:Effect of CRM on Green Behavior
Intl Conference On Corporate Sustainability and Responsibility. Paper:When Scandal Meets CRM

現在までの達成度 (区分)
現在までの達成度 (区分)

2: おおむね順調に進展している

理由

This has been a fairly good year as I managed to run 4 controlled experiments and data collection activities. I also have managed to connect with international researchers in Europe and Asia. On the other hand, I feel that I have not reached the level of progress that I would have hoped due to work load in the department (administrative and academic).

今後の研究の推進方策

Moving forward I am interested in looking at the different specific CSR initiatives and how it translates to consumer perception and support whilst at the same time increase the brand image and favorability. I am also planning to narrow down the focus on different industries; looking at different products and services to explore if there are differences in the association and adoption of CSR in terms of type and consumer perception and reception.

次年度使用額が生じた理由

I need to use the amount to pay a research company to help collect a bigger data set. The quotation depends on the number of questions and the complexities. I will be working on that portion this year. As the designing of the data collection will take some time, the amount has been deferred to next fiscal year.

次年度使用額の使用計画

The balance will be used to pay a market research company to collect a large data set across the nation sometime in August 2017.

  • 研究成果

    (7件)

すべて 2016

すべて 学会発表 (6件) (うち国際学会 4件、 招待講演 1件) 図書 (1件)

  • [学会発表] When Scandal Meets Cause-Related Marketing: A Study On The Impact of Corporate Scandal Towards Customers’ Support On CRM Activities2016

    • 著者名/発表者名
      Caroline S.L. Tan
    • 学会等名
      7th International Conference On Corporate Sustainability and Responsibility,
    • 発表場所
      Humboldt University, Berlin, Germany
    • 年月日
      2016-09-16 – 2016-09-16
    • 国際学会
  • [学会発表] Color Me Green. A Study On The Effect of Cause-Related Marketing on Green Behavior2016

    • 著者名/発表者名
      Caroline S.L. Tan
    • 学会等名
      Japan Forum of Business and Society
    • 発表場所
      Waseda University, 東京都新宿区
    • 年月日
      2016-09-06 – 2016-09-06
  • [学会発表] When Trust and Risk Collide: A Study On The Influence Of CSR On Purchase Intention2016

    • 著者名/発表者名
      Caroline S.L. Tan
    • 学会等名
      3rd International Conference on CSR, Sustainability, Ethics and Governance
    • 発表場所
      Cologne Business School, Germany
    • 年月日
      2016-08-03 – 2016-08-03
    • 国際学会
  • [学会発表] Are You Still Who I Think You Are? A Study On The Influence of Corporate Food Scandals On Trust And Purchase Intention Case: Japanese Consumers2016

    • 著者名/発表者名
      Caroline S.L. Tan
    • 学会等名
      2016 Global Marketing Conference
    • 発表場所
      Conrad Hotel, Hong Kong
    • 年月日
      2016-07-23 – 2016-07-23
    • 国際学会
  • [学会発表] Does Luxury Really Care? How Cause Related Marketing Shapes Brand Perception and Purchase Intention in the Japanese Luxury Market2016

    • 著者名/発表者名
      Caroline S.L. Tan
    • 学会等名
      2016 Global Marketing Conference
    • 発表場所
      Conrad Hotel, Hong Kong
    • 年月日
      2016-07-22 – 2016-07-22
    • 国際学会
  • [学会発表] Can I Still Count On You? The Impact of Corporate Scandals Towards Customers’ Support on CSR Activities2016

    • 著者名/発表者名
      Caroline S.L. Tan
    • 学会等名
      Academy of Multinational Enterprises (Invitation as a Speaker)
    • 発表場所
      Keio University, 東京都港区
    • 年月日
      2016-05-14 – 2016-05-14
    • 招待講演
  • [図書] Managing Public Relations and Brand Image through Social Media2016

    • 著者名/発表者名
      Caroline S.L. Tan
    • 総ページ数
      28
    • 出版者
      IGI Global

URL: 

公開日: 2018-01-16  

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