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2020 年度 実施状況報告書

An Exploratory Investigation of Japanese Inbound Tourism Distribution Channels

研究課題

研究課題/領域番号 18K01870
研究機関小樽商科大学

研究代表者

王 力勇  小樽商科大学, 商学部, 准教授 (70772466)

研究分担者 Praet Carolus  小樽商科大学, 商学部, 教授 (40292081)
研究期間 (年度) 2018-04-01 – 2022-03-31
キーワードTDC structure / Outbound tour operator / DMC / Hotel / Factors on TDC selection
研究実績の概要

First, we continually conducted in-depth interviews with outbound tour operators via online Zoom meetings.
Second, we have been transcribing and sorting all interview data. Altogether we have conducted interviews with 23 outbound tour operators, 8 DMCs, and 14 hotels/ryokans currently.
Third, we have been thoroughly analyzing the data collected from outbound tour operators. Based on the findings, we have incorporated various marketing communication channels and distribution channels into an integrated tourism distribution channel structure. Furthermore, we have also summarized the influential factors on channel selection from the perspective of outbound tour operators. Those factors include intrinsic stimuli, market stimuli, supplier-centric stimuli, as well as the advance of ICT. In addition, the influence of ICT on both the tourism business operation and the power shift in TDC structure is also clarified. In general, the service providers (hotels and ryokans) are making use of the ICT tools and strengthening multiple distribution channel strategies.
Currently, we are summarizing our findings and preparing to submit them to international conferences and academic journals in the near future.

現在までの達成度 (区分)
現在までの達成度 (区分)

4: 遅れている

理由

Many companies in the international tourism industry have to close their business in the short term or permanently under the almost worldwide lockdown situation. In particular, the inbound tourist business has vanished in Japan. Furthermore, we can not see any optimistic prediction of reopening the Japanese border to those inbound tourists. Consequently, it is challenging to clarify when the business environment will be in a proper condition to conduct a quantitative survey. Given that we survey in an improper state, many potential questionnaire repliers may either highly possibly refuse to cooperate or answer in a biased manner. Under the continuing influence of the Covid-19 pandemic, we have to postpone or even cancel the plan of the quantitative survey.

今後の研究の推進方策

The tourism industry has been damaged incredibly. In particular, international tourism may not show resilience in years. Since this study focuses on the inbound tourism distribution channels in Japan, we have to be prepared for the worst.
In FY 2021, we will continually sort and analyze our data collected from DMCs, hotels and ryokans on the destination side. We will try to summarize and present the findings at the international conference and then publish the expanded version in an international journal.
If the relief of the Covid-19 pandemic shows resilience of the inbound tourism in Japan, we plan to conduct a quantitative survey with DMCs (including land operators) and/or hotels on a small scale. In case that the Covid-19 pandemic situation is not relieved, it seems more optimistic and feasible to conduct a quantitative survey toward inbound tourists on their channel choice.

次年度使用額が生じた理由

Due to the influence of the Covid-19 pandemic, we had to cancel several trips for interviews and international academic conferences, which saved a lot of our travel budget.
We plan to make use of the incurring amount for arranging research data and presenting findings at international academic conferences after the release of travel restrictions. Furthermore, we also plan to conduct a quantitative survey under the condition of the resilience of the Japanese inbound tourism industry.

  • 研究成果

    (1件)

すべて 2020

すべて 学会発表 (1件) (うち国際学会 1件)

  • [学会発表] Tourism distribution channels - the perspective of outbound tour operators in luxury segment2020

    • 著者名/発表者名
      Liyong Wang
    • 学会等名
      The 14th International Triangle Symposium
    • 国際学会

URL: 

公開日: 2021-12-27  

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