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2023 年度 実績報告書

The role of intra-cultural and cross-cultural tourist-tourist interactions in the tourism service encounter

研究課題

研究課題/領域番号 18K11864
研究機関小樽商科大学

研究代表者

Praet Carolus  小樽商科大学, 商学部, 教授 (40292081)

研究分担者 鈴木 和宏  小樽商科大学, 商学部, 教授 (10708366)
王 力勇  小樽商科大学, 商学部, 准教授 (70772466)
研究期間 (年度) 2018-04-01 – 2024-03-31
キーワードsocial interaction / tourism / personality / travel motivation / satisfaction / experience
研究実績の概要

In FY 2023 we conducted two online surveys among a total of 600 domestic Japanese travelers and 600 outbound Japanese travelers to test a model including 1) items on traveler personality factors and travel motivations as antecedent variables, 2) self-reported social interactions with travelers from Japan and from other countries, with residents, and with service staff as core mediator constructs, and 3) satisfaction, recommendation, and revisit intention as outcome variables. We are currently analyzing these data and testing multiple SEM models. We plan to publish the results in domestic and/or international journals.

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公開日: 2024-12-25  

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