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2023 年度 実施状況報告書

Discovering Meaningful Engagement through Interaction between Customer and Service Robot

研究課題

研究課題/領域番号 22K01673
研究機関法政大学

研究代表者

玄 幼栄  法政大学, グローバル教養学部, 助教 (90906918)

研究期間 (年度) 2022-04-01 – 2027-03-31
キーワードData democratization / big data / average employees / absorptive capacity / dynamic capability view
研究実績の概要

I completed multi-level interviews for the research called, "conceptualizing data democratization capability in the marketing context."
I finished analyzing the interview data and writing of manuscript. The manuscript is now ready to be submitted one of the top journals called Information and Management.
Also, I published one SCI journal called "Organizational agility enabled by big data analytics: information systems capabilities view" in Journal of Enterprise Information Management.
This research provides the foundation to understand how big data analytics are embedded in organizational fabric and what kinds of capabilities are pursued to effectively leverage big data.

現在までの達成度 (区分)
現在までの達成度 (区分)

1: 当初の計画以上に進展している

理由

I already published one SCI peer-reviewed international journal and completed data collection, data analysis, manuscript for the conceptaulization paper called "conceptualizing data democratization capability in the marketing context." From now on, I am planning to work on operationalization of data democratization capability.

今後の研究の推進方策

I will work on operationalization of data democratization capability after submitting conceptualization paper. To do so, I will collect survey data targeting average employees engaged in marketing domains across a variety of industries. Also, I am working on service robot paper using experiment research methods. The topic is focused on tele-operated robots in the embarrassing service contexts and compares the impact of mind perception with humans and AI-enabled humanoid service robots.

次年度使用額が生じた理由

I am planning to collect survey data from 500 average employees and continue to conduct additional interviews with firm-level and individual-level employees engaged in marketing domains.
Therefore, it costs survey service fee, interview fee, and fee for software license.

  • 研究成果

    (1件)

すべて 2023

すべて 雑誌論文 (1件)

  • [雑誌論文] Organizational agility enabled by big data analytics: information systems capabilities view2023

    • 著者名/発表者名
      Youyung Hyun, Jaehyun Park, Taro Kamioka, Younghoon Chang
    • 雑誌名

      Journal of Enterprise Information Management

      巻: 36 ページ: 1032, 1055

    • DOI

      10.1108/JEIM-03-2022-0077

URL: 

公開日: 2024-12-25  

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