• 研究課題をさがす
  • 研究者をさがす
  • KAKENの使い方
  1. 課題ページに戻る

2023 年度 実施状況報告書

A Multi-dimensional Examination of Telemedicine Patient Satisfaction Using the SERVQUAL Model

研究課題

研究課題/領域番号 23K09634
研究機関順天堂大学

研究代表者

Mason Andrew・Nyle  順天堂大学, 医学部, 助教 (90876757)

研究期間 (年度) 2023-04-01 – 2026-03-31
キーワードTelemedicine / Satisfaction / Survey / Multi-dimensional / SERVQUAL
研究実績の概要

The purpose of this research is to develop and use a multi-dimensional telemedicine patient satisfaction assessment tool to collect telemedicine patient satisfaction data in a variety of settings. As described in the objectives for fiscal year 2023, a large-scale, global survey was conducted across a variety of countries, cultures, and healthcare settings with our telemedicine patient satisfaction survey instrument. More specifically, telemedicine satisfaction survey responses were collected from patients living in nine countries: Japan, Canada, India, Australia, Germany, Brazil, Mexico, the United Kingdom, and the United States of America. In total, a little more than 2000 responses were collected, with over 200 responses per country listed.

現在までの達成度 (区分)
現在までの達成度 (区分)

2: おおむね順調に進展している

理由

Research is progressing according to plan. No issues to report.

今後の研究の推進方策

With the necessary data collected, the next step is to analyze the collected data, and then present preliminary findings at an international telemedicine conference and/or publish notable findings in an international telemedicine journal.

次年度使用額が生じた理由

A portion of my planned expenses was for travel abroad to consult with international research collaborators. Cost savings were realized by performing this travel at the same time as another overseas business trip. As a result, I was able to share costs and reduce the overall cost burden to my KAKENHI budget. These surplus funds will be added to my grant requested for fiscal year 2024 and 2025 to cover planned expenditures, such as international conference presentation fees and journal publication fees, both of which will likely cost more than expected due to current weakness in the yen.

  • 研究成果

    (1件)

すべて その他

すべて 国際共同研究 (1件)

  • [国際共同研究] Arkansas Tech University(米国)

    • 国名
      米国
    • 外国機関名
      Arkansas Tech University

URL: 

公開日: 2024-12-25  

サービス概要 検索マニュアル よくある質問 お知らせ 利用規程 科研費による研究の帰属

Powered by NII kakenhi