Creation of a System in which Third-party Evaluation is Standard Practice at Social Welfare Facilities

2017 Fiscal Year Final Research Report

• Project/Area Number: 15K03974
• Research Category: Grant-in-Aid for Scientific Research (C)
• Allocation Type: Multi-year Fund
• Section: 一般
• Research Field: Social welfare and social work studies
• Research Institution: Chubu Gakuin University
• Principal Investigator: Taniguchi Mayumi 中部学院大学, 人間福祉学部, 教授 (90413301)
• Co-Investigator(Kenkyū-buntansha): 稲垣 貴彦 中部学院大学短期大学部, 社会福祉学科, 准教授 (50320974) ; 佐藤 八千子 岐阜経済大学, 地域経済研究所, 特別研究員 (90342055)
• Research Collaborator: KOKETU Masahiro 社会福祉法人豊寿会, 事務局長 ; TAKAHASHI Masaya 社会福祉法人可茂会, 加茂学園相談支援センター, 相談支援専門員 ; KUNO Ryouichi 社会福祉法人かかみ野会, さわらび苑生活支援員 ; KANEMATSU Hiroyuki 社会福祉法人万灯会, 施設長
• Project Period (FY): 2015-04-01 – 2018-03-31
• Keywords: 評価基準 / 権利擁護 / 施設の組織づくり / スーパービジョン / 内包する課題 / Ofsted / 協働 / 福祉労働環境

Outline of Final Research Achievements

In order to make third-party evaluation of welfare services a standard practice at social welfare facilities and to ensure the public’s right to receive better services, the current study used domestic and foreign studies to verify approaches to closing the gap between evaluating agencies and facilities being evaluated and to derive a common understanding of
“evaluation criteria.”Domestic studies revealed that the common understanding of the “evaluation criteria” prompts awareness on the part of staff at the facilities being evaluated. Foreign studies indicated that this awareness led to “active improvements” when direct social work practices (like those by Ofsted in the UK) were supported and when facilities had partnership-building capabilities.Thus far, welfare services in Japan have been evaluated on the basis of points. Third-party evaluation needs to be seen as having a role in the improvement process (which includes inspections of working conditions).

Free Research Field

ソーシャルワーク