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2023 Fiscal Year Research-status Report

Voice Against Bias: Exploring Voice Assistants as a Method of Countering Implicit Bias

Research Project

Project/Area Number 21K18005
Research InstitutionTokyo Institute of Technology

Principal Investigator

シーボーン ケイティー  東京工業大学, 工学院, 准教授 (70831262)

Project Period (FY) 2021-04-01 – 2025-03-31
KeywordsHCI / computer voice / implicit bias / ageism / user experience / human-agent interaction / voice perceptions / older adults
Outline of Annual Research Achievements

Two new voices were created and evaluated. Results through perception studies and interviews with the voice actors indicated high technical and user experience quality. A new system combining an existing anti-misinformation metacognitive tool developed in the lab for Twitter/X (ELEMI) was created; later, a ChatGPT extension was added. A user study was conducted. However, due to poor user results and the instability of the platform, development on a new system began. Two journal papers were published to top-ranked, international, peer-reviewed venues in human-computer interaction: ACM CSUR and Wiley Human Behavior and Emerging Technologies. A spin-off project on kawaii vocalics was developed and accepted for Grants-in-Aid.

Current Status of Research Progress
Current Status of Research Progress

3: Progress in research has been slightly delayed.

Reason

Due to COVID-19 and other intervening factors, we were granted a year extension. This has been invaluable for progress. We are on track to finish the final system, run the final user study, and conduct the field study. However, one student member is refusing to complete the promised work on the measurement part after graduation; the other team members will need to do it, causing serious delays. Still, we have completed all other tasks outlined in the grant proposal.

Strategy for Future Research Activity

We aim to complete the main studies by September 2024. We will begin to transition work to the new, follow-up grant at that time.

Causes of Carryover

Due to the aforementioned delays and unexpected, uncontrollable circumstances (COVID-19 and Twitter/X, notably), we will continue for another year. The remaining funds will be used to (a) pay RAS, (b) recruit and compensate participants, (c) pay for live technology costs (e.g., web server), (d) pay for infrastructure costs (e.g., enabling technologies), and (d) pay for publications and conferences.

  • Research Products

    (2 results)

All 2024

All Journal Article (2 results)

  • [Journal Article] Coimagining the Future of Voice Assistants with Cultural Sensitivity2024

    • Author(s)
      Seaborn Katie、Sawa Yuto、Watanabe Mizuki
    • Journal Title

      Human Behavior and Emerging Technologies

      Volume: 2024 Pages: 1~21

    • DOI

      10.1155/2024/3238737

  • [Journal Article] Qualitative Approaches to Voice UX2024

    • Author(s)
      Seaborn Katie、Urakami Jacqueline、Pennefather Peter、Miyake Norihisa P.
    • Journal Title

      ACM Computing Surveys

      Volume: - Pages: -

    • DOI

      10.1145/3658666

URL: 

Published: 2024-12-25  

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