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Analysis and design support of function transformation of service through usage

Research Project

Project/Area Number 16K21013
Research Category

Grant-in-Aid for Young Scientists (B)

Allocation TypeMulti-year Fund
Research Field Web informatics, Service informatics
Design science
Research InstitutionThe University of Tokyo

Principal Investigator

Hara Tatsunori  東京大学, 人工物工学研究センター, 准教授 (00546012)

Project Period (FY) 2016-04-01 – 2018-03-31
Project Status Completed (Fiscal Year 2017)
Budget Amount *help
¥4,030,000 (Direct Cost: ¥3,100,000、Indirect Cost: ¥930,000)
Fiscal Year 2017: ¥2,210,000 (Direct Cost: ¥1,700,000、Indirect Cost: ¥510,000)
Fiscal Year 2016: ¥1,820,000 (Direct Cost: ¥1,400,000、Indirect Cost: ¥420,000)
Keywords使用 / デザイン / サービス工学 / サービスエコシステム / 設計工学 / サービス学 / 機能設計 / デザイン論 / 品質機能展開 / 知識移転 / 価値共創 / IoT / ユーザデザイン
Outline of Final Research Achievements

This study aimed at developing a methodology of conceptual design of service in terms of “use”. Assuming design activities by users that are tightly coupled with use such as “design of use” and “design in use”, this study have worked on the following topics: (1) analyzing servitization process of manufacturer focusing on knowledge transfer between provider and user, (2) supporting engineering design by incorporating use information into the Quality Function Deployment (QFD) methodology, and (3) developing a method of constructing service system that includes design system. Future work includes developing “useology” (which is a coined word of "use" and "-ology") that bases formulation, measurement, and evaluation of use.

Report

(3 results)
  • 2017 Annual Research Report   Final Research Report ( PDF )
  • 2016 Research-status Report
  • Research Products

    (7 results)

All 2018 2017 2016

All Journal Article (3 results) (of which Open Access: 2 results,  Peer Reviewed: 2 results) Presentation (3 results) (of which Int'l Joint Research: 1 results) Book (1 results)

  • [Journal Article] Method of Constructing Service System that Includes Design Mechanism2018

    • Author(s)
      原 辰徳
    • Journal Title

      Serviceology

      Volume: 4 Issue: 4 Pages: 32-37

    • DOI

      10.24464/serviceology.4.4_32

    • NAID

      130006321494

    • ISSN
      2188-5362, 2423-916X
    • Related Report
      2017 Annual Research Report
    • Open Access
  • [Journal Article] Integrating usage information into quality function deployment for further PSS development2018

    • Author(s)
      Tatsunori Hara
    • Journal Title

      Procedia CIRP

      Volume: 69

    • Related Report
      2017 Annual Research Report
    • Peer Reviewed / Open Access
  • [Journal Article] Modeling the transition to a provider-customer relationship in servitization for expansion of customer activity cycles2016

    • Author(s)
      Tatsunori Hara, Keta Sato and Tamio Arai
    • Journal Title

      CIRP Annals -Manufacturing Technology

      Volume: 62 Issue: 1 Pages: 173-176

    • DOI

      10.1016/j.cirp.2016.04.094

    • Related Report
      2016 Research-status Report
    • Peer Reviewed
  • [Presentation] Integrating usage information into quality function deployment for further PSS development2018

    • Author(s)
      Tatsunori Hara
    • Organizer
      10th CIRP Conference on Industrial Product-Service Systems
    • Related Report
      2017 Annual Research Report
    • Int'l Joint Research
  • [Presentation] ユーザの要素を考慮した品質機能展開手法の提案2016

    • Author(s)
      角南 諭史, 太田 順, 原 辰徳
    • Organizer
      Designシンポジウム2016
    • Place of Presentation
      大阪大学(大阪府吹田市)
    • Year and Date
      2016-12-13
    • Related Report
      2016 Research-status Report
  • [Presentation] 設計と使用の相互接近が導くデータ駆動型サービスデザイン2016

    • Author(s)
      原辰徳
    • Organizer
      横幹連合カンファレンス2016
    • Place of Presentation
      慶應義塾大学(神奈川県横浜市)
    • Year and Date
      2016-11-18
    • Related Report
      2016 Research-status Report
  • [Book] サービソロジーへの招待2017

    • Author(s)
      村上 輝康、新井 民夫、JST社会技術研究開発センター
    • Total Pages
      288
    • Publisher
      東京大学出版会
    • ISBN
      413042145X
    • Related Report
      2017 Annual Research Report

URL: 

Published: 2016-04-21   Modified: 2019-03-29  

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