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An extension of mental model and application of mental model to design by adding a temporal model

Research Project

Project/Area Number 17K00739
Research Category

Grant-in-Aid for Scientific Research (C)

Allocation TypeMulti-year Fund
Section一般
Research Field Design science
Research InstitutionKyoto Women's University

Principal Investigator

Yamaoka Toshiki  京都女子大学, 家政学部, 教授 (10311789)

Co-Investigator(Kenkyū-buntansha) 森 亮太  兵庫県立工業技術センター, その他部局等, 研究員 (40723440)
土井 俊央  岡山大学, 自然科学研究科, 助教 (20794077)
Project Period (FY) 2017-04-01 – 2022-03-31
Project Status Completed (Fiscal Year 2021)
Budget Amount *help
¥4,550,000 (Direct Cost: ¥3,500,000、Indirect Cost: ¥1,050,000)
Fiscal Year 2019: ¥1,690,000 (Direct Cost: ¥1,300,000、Indirect Cost: ¥390,000)
Fiscal Year 2018: ¥1,690,000 (Direct Cost: ¥1,300,000、Indirect Cost: ¥390,000)
Fiscal Year 2017: ¥1,170,000 (Direct Cost: ¥900,000、Indirect Cost: ¥270,000)
Keywordsメンタルモデル / 社会メンタルモデル / Structural Model / Functional Model / 機器メンタルモデル / タスク / 待機時間 / 主情報 / 概要情報 / 関連情報 / ユーザ体験 / システムイメージ / 有用性 / 利便性 / 魅力性 / 構造モデル / 機能モデル / 時間モデル
Outline of Final Research Achievements

A pre and ex-post evaluation method was proposed as the method of evaluating design, and the test was done. A new main, sub and related information were also proposed based on the useful, usable and desirable aspects of products,and the temporal change of mental model was examined using three information.The structural model is useful for constructing a mental model. While functional models can create context using a story or other elements, they are also useful for constructing a mental model. As structural model can show the essence of systems, it can keep memory of systems than the functional model.Social mental model is superordinate concept of mental model of products. It should be examined based on value structure of peoples equivalent to the structural model, and behavior of users equivalent to functional model. The operational mental model can be understood based on level of understanding of mental model and presence or absence of cue.

Academic Significance and Societal Importance of the Research Achievements

近年、デザインする対象が複雑化、大型システム化しており、例えば、羽田空港や地下鉄などで、目的地まで歩く距離が長く、複雑になり、構内の方向を示すサイン表示だけでなく、距離を表示している例が増えている。また、我々が買い物をする時、ストレスなく商品を購入できるオムニチャンネルが今後発展するといわれ、時間が重要な要素となっている。多忙な現代人にとって、ストレスなく、時間をかけずに注文できるかがポイントである。このような状況で時間軸を加えたメンタルモデルの研究はモノ・コト作りにおいて有意義である。

Report

(6 results)
  • 2021 Annual Research Report   Final Research Report ( PDF )
  • 2020 Research-status Report
  • 2019 Research-status Report
  • 2018 Research-status Report
  • 2017 Research-status Report
  • Research Products

    (33 results)

All 2022 2020 2019 2018 2017

All Journal Article (6 results) (of which Peer Reviewed: 6 results,  Open Access: 6 results) Presentation (26 results) (of which Int'l Joint Research: 7 results) Book (1 results)

  • [Journal Article] 場の秩序と制約の観点に基づくサービスビジョン構築プロセス2022

    • Author(s)
      坂口和敏・山岡俊樹・白坂成功
    • Journal Title

      日本創造学会

      Volume: 25 Pages: 153-180

    • Related Report
      2021 Annual Research Report
    • Peer Reviewed / Open Access
  • [Journal Article] The peak-end rule in evaluating product user experience: The chronological evaluation of past impressive episodes on overall satisfaction2022

    • Author(s)
      Toshihisa Doi, Sayoko Doi, Toshiki Yamaoka
    • Journal Title

      Human Factors and Ergonomics in Manufacturing and Service Industries

      Volume: 32 Pages: 256-267

    • Related Report
      2021 Annual Research Report
    • Peer Reviewed / Open Access
  • [Journal Article] Mental model formation in users with high and low comprehension of a graphical user interface2019

    • Author(s)
      Toshihisa Doi
    • Journal Title

      Journal of Human Elgology

      Volume: 48 Pages: 9-24

    • NAID

      130008061712

    • Related Report
      2019 Research-status Report
    • Peer Reviewed / Open Access
  • [Journal Article] Quantifying usability via task flow-based usability checklists for user-centered design2019

    • Author(s)
      Toshihisa Doi, Toshiki Yamaoka
    • Journal Title

      Designs

      Volume: 3

    • Related Report
      2018 Research-status Report
    • Peer Reviewed / Open Access
  • [Journal Article] Mental model formation in users with high and low comprehension of a graphical user interface2019

    • Author(s)
      Toshihisa Doi
    • Journal Title

      Journal of Human Ergology

      Volume: 48

    • NAID

      130008061712

    • Related Report
      2018 Research-status Report
    • Peer Reviewed / Open Access
  • [Journal Article] ユーザのメンタルモデルに着目したデザイン開発手法2018

    • Author(s)
      土井俊央
    • Journal Title

      研究開発リーダー

      Volume: 14 Pages: 19-26

    • Related Report
      2018 Research-status Report
    • Peer Reviewed / Open Access
  • [Presentation] メンタルモデルの社会的側面の検討2022

    • Author(s)
      山岡俊樹
    • Organizer
      日本デザイン学会第四支部大会
    • Related Report
      2021 Annual Research Report
  • [Presentation] メンタルモデルの予測2022

    • Author(s)
      山岡俊樹
    • Organizer
      第17回日本感性工学会春季大会
    • Related Report
      2021 Annual Research Report
  • [Presentation] 操作待機時間の有無によるメンタルモデル構築の差2020

    • Author(s)
      山岡俊樹
    • Organizer
      人類働態学会
    • Related Report
      2020 Research-status Report
  • [Presentation] Mental Model Construction Process and the Time Variation2020

    • Author(s)
      Toshiki Yamaoka
    • Organizer
      ACHI 2020
    • Related Report
      2020 Research-status Report
    • Int'l Joint Research
  • [Presentation] 事前期待・事後評価方法の活用-UX,メンタルモデル,サービスデザイン-2020

    • Author(s)
      山岡俊樹
    • Organizer
      第22回日本感性工学会大会
    • Related Report
      2020 Research-status Report
  • [Presentation] Mental Model Construction Process and the Time Variation2020

    • Author(s)
      Toshiki Yamaoka
    • Organizer
      ACHI 2020 The Thirteenth International Conference on Advances in Computer-Human Interactions
    • Related Report
      2019 Research-status Report
    • Int'l Joint Research
  • [Presentation] メンタルモデルのバリエーションの検討2020

    • Author(s)
      大森るな,中尾桃子,山岡俊樹
    • Organizer
      2019年度日本デザイン学会第4支部研究発表会
    • Related Report
      2019 Research-status Report
  • [Presentation] 物語を用いたマニュアルにおける感情とメンタルモデル構築に関する検討2020

    • Author(s)
      花谷美里,山岡俊樹
    • Organizer
      2019年度日本デザイン学会第4支部研究発表会
    • Related Report
      2019 Research-status Report
  • [Presentation] A method of measuring mental model change2019

    • Author(s)
      Toshiki Yamaoka
    • Organizer
      The 21st Korea -Japan Joint symposium of Human Factors and Ergonomics
    • Related Report
      2019 Research-status Report
    • Int'l Joint Research
  • [Presentation] Examining the change of mental model from a viewpoint of time base and evaluation2019

    • Author(s)
      Toshiki Yamaoka
    • Organizer
      The 4th International Conference on Ambient Intelligence and Ergonomics in Asia
    • Related Report
      2019 Research-status Report
    • Int'l Joint Research
  • [Presentation] メンタルモデルの時間的推移によるシステム評価2018

    • Author(s)
      山岡俊樹
    • Organizer
      日本人間工学会
    • Related Report
      2018 Research-status Report
  • [Presentation] 操作画面における時間モデル追加の有効性の検討2018

    • Author(s)
      脇 結花莉,山岡 俊樹
    • Organizer
      日本人間工学会
    • Related Report
      2018 Research-status Report
  • [Presentation] An evaluation method of temporal change on mental model2018

    • Author(s)
      Toshiki Yamaoka
    • Organizer
      9th International Conference on Applied Human Factors and Ergonomics
    • Related Report
      2018 Research-status Report
    • Int'l Joint Research
  • [Presentation] メンタルモデル構成要素の抽出と有効性の検討2018

    • Author(s)
      大橋愛子,山岡俊樹
    • Organizer
      日本感性工学会
    • Related Report
      2018 Research-status Report
  • [Presentation] Extended mental model with logical and emotional aspects as the basement of service design2018

    • Author(s)
      Toshiki Yamaoka
    • Organizer
      2018 ISIDC (International Service Innovation Design Conference)
    • Related Report
      2018 Research-status Report
    • Int'l Joint Research
  • [Presentation] 認知情報処理における注意配分特性とメンタルモデル構築の関係性についての研究2018

    • Author(s)
      鉢嶺悠美,山岡俊樹
    • Organizer
      日本人間工学会関西支部
    • Related Report
      2018 Research-status Report
  • [Presentation] ブロック玩具を用いたメンタルモデル構築課程の検討2018

    • Author(s)
      鉢嶺悠美,山岡俊樹
    • Organizer
      日本デザイン学会第4支部
    • Related Report
      2018 Research-status Report
  • [Presentation] メンタルモデル構築に効果的な手段の検討2018

    • Author(s)
      片桐菜絵,花谷美里,山岡俊樹
    • Organizer
      日本デザイン学会第4支部
    • Related Report
      2018 Research-status Report
  • [Presentation] フィッシャーの評点法を用いたメンタルモデル抽出法2018

    • Author(s)
      森亮太
    • Organizer
      日本人間工学会
    • Related Report
      2018 Research-status Report
  • [Presentation] A Basic Consideration Of Evaluation Method And Construction Model Of Mental Model,2018

    • Author(s)
      Toshiki Yamaoka
    • Organizer
      the 7th International Conference on Kansei Engineering & Emotion Research (KEER 2018)
    • Related Report
      2017 Research-status Report
    • Int'l Joint Research
  • [Presentation] メンタルモデルの時間的変容から考えるサービスデザイン2018

    • Author(s)
      山岡俊樹
    • Organizer
      第13回日 本感性工学会春季大会
    • Related Report
      2017 Research-status Report
  • [Presentation] 緊急時におけるユーザのメンタルモデル構築度合いの測定2018

    • Author(s)
      森亮太
    • Organizer
      デザイン学会第四支部大会
    • Related Report
      2017 Research-status Report
  • [Presentation] ユーザ体験のモデル化に関する提案2018

    • Author(s)
      森亮太
    • Organizer
      第13回日 本感性工学会春季大会
    • Related Report
      2017 Research-status Report
  • [Presentation] 時間モデルを加えた新しいメンタルモデルの構想2017

    • Author(s)
      山岡俊樹
    • Organizer
      第52回人類働態学会全国大会
    • Related Report
      2017 Research-status Report
  • [Presentation] メンタルモデルの時間的変容の評価2017

    • Author(s)
      山岡俊樹
    • Organizer
      人類働態学会東日本大会
    • Related Report
      2017 Research-status Report
  • [Presentation] 時間軸を加えたメンタルモデル構築プロセスの提唱とサービスへの活用2017

    • Author(s)
      山岡俊樹
    • Organizer
      第19回 日本感性工学会大会
    • Related Report
      2017 Research-status Report
  • [Book] サービスデザインでビジネスを作る2022

    • Author(s)
      山岡俊樹
    • Total Pages
      121
    • Publisher
      技報堂出版
    • ISBN
      9784765541336
    • Related Report
      2021 Annual Research Report

URL: 

Published: 2017-04-28   Modified: 2023-01-30  

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