Tourism Crisis Management for Inbound Tourists: Information Collection and Evacuation Behavior
| Project/Area Number |
20K12396
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| Research Category |
Grant-in-Aid for Scientific Research (C)
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| Allocation Type | Multi-year Fund |
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| Section | 一般 |
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| Review Section |
Basic Section 80020:Tourism studies-related
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| Research Institution | Tokyo Institute of Technology |
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Principal Investigator |
CHOI SUNKYUNG 東京工業大学, 環境・社会理工学院, 特任講師 (40814116)
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| Co-Investigator(Kenkyū-buntansha) |
ヘンリー マイケル・ワード 芝浦工業大学, 工学部, 教授 (80586371)
花岡 伸也 東京工業大学, 環境・社会理工学院, 教授 (90467027)
MAHARJAN RAJALI 一般財団法人運輸総合研究所(学術研究チーム), その他部局等, 研究員 (00905309)
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| Project Period (FY) |
2020-04-01 – 2024-03-31
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| Project Status |
Completed (Fiscal Year 2023)
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| Budget Amount *help |
¥4,290,000 (Direct Cost: ¥3,300,000、Indirect Cost: ¥990,000)
Fiscal Year 2022: ¥1,040,000 (Direct Cost: ¥800,000、Indirect Cost: ¥240,000)
Fiscal Year 2021: ¥910,000 (Direct Cost: ¥700,000、Indirect Cost: ¥210,000)
Fiscal Year 2020: ¥2,340,000 (Direct Cost: ¥1,800,000、Indirect Cost: ¥540,000)
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| Keywords | Tourist evacuation / Tsunami evacuation / Inbound tourist / Information provision / Evacuation planning / Tourism crisis / 観光危機管理 / 津波避難対策 / エージェントベースモデル / 多言語対応 / ソーシャルネットワーク分析 / 感情分析 / エージェントベースモデリング / 避難計画 / 外国人観光客 / 観光政策 / 情報収集 / 避難行動 / 観光案内所 |
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| Outline of Research at the Start |
近年，訪日外国人に対する災害時の観光危機管理が注目されている。しかし，適切な情報提供や避難誘導を実施できておらず，観光危機管理対策は十分とは言えない。本研究では，訪日外国人の観光危機管理の現状と課題について，政府機関・自治体・観光協会等へのヒアリング調査と海外先進事例との比較分析し，改善策を検討する。訪日外国人の情報収集行動と，災害に対する知識と経験，リスク認識，情報へのアクセス性との関係を明らかにし，求める情報の内容・ニーズ・収集手段を分類して類型化する。さらに，訪日外国人の避難行動をモデル化し，避難所の場所と移動手段を決定し，観光危機管理改善策の効果と情報収集行動に与える影響を検討する。
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| Outline of Annual Research Achievements |
This study developed an Agent-Based Model (ABM) to analyze the impact of information provision and shelter planning on tsunami evacuation behavior among foreign tourists. Osaka City's Minato Ward was used as a case study, a popular destination for foreign visitors. A field survey was conducted to understand the current status of multilingual support and shelter planning. The impact of tsunami prevention measures such as the visibility of evacuation guidance signs, multilingual support, communication availability, and increased shelter capacity on each group's evacuation rates and times was analyzed. The simulation model and scenario analysis results confirmed differences in the arrival times at shelters between foreign tourists and residents. The arrival time of foreign tourists could be reduced by providing accessible signs and multilingual support. To support the evacuation of foreign tourists, a comprehensive plan that includes increasing shelter capacity and providing multilingual information is necessary. Furthermore, the study attempted to expand the developed ABM model, gather information, and conduct an extensive literature review on tourism crisis management in Japan and other overseas countries.
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Report
(4 results)
Research Products
(6 results)
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[Presentation] Clarifying Intended Information Seeking and Evacuation Behavior of International Tourists to Japan2023
Author(s)
Choi, S., Runze, H., Maharjan, R., Henry, M., Hanaoka, S.
Organizer
Eastern Society for Transportation Studies 2023 EASTS International Conference,
Related Report
Int'l Joint Research
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