| Project/Area Number |
21530350
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| Research Category |
Grant-in-Aid for Scientific Research (C)
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| Allocation Type | Single-year Grants |
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| Section | 一般 |
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| Research Field |
Business administration
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| Research Institution | Yokohama National University |
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Principal Investigator |
SATO Ryo 横浜国立大学, 経営学部, 教授 (00178790)
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| Project Period (FY) |
2009 – 2011
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| Project Status |
Completed (Fiscal Year 2011)
|
| Budget Amount *help |
¥2,730,000 (Direct Cost: ¥2,100,000、Indirect Cost: ¥630,000)
Fiscal Year 2011: ¥910,000 (Direct Cost: ¥700,000、Indirect Cost: ¥210,000)
Fiscal Year 2010: ¥910,000 (Direct Cost: ¥700,000、Indirect Cost: ¥210,000)
Fiscal Year 2009: ¥910,000 (Direct Cost: ¥700,000、Indirect Cost: ¥210,000)
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| Keywords | サービス・イノベーション / 経営情報 / 戦略策定方法論 / ビジネスプロセス / モデル化 / イノベーション戦略 / e-マーケットプレイス / サプライ・チェーン / 計画情報システム / max-plus代数 / リトルの公式 / スループット分析 / サービスイノベーション / サプライチェーン管理 / ERP / イノベーション・アーキテクチャ / イノベーション戦略分析 / スループット経営者 / 経営学 / サービスのイノベーション / 情報システム / システム工学 |
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| Research Abstract |
Service innovation is an very important issue in industries. This research explored how business process will be innovated and how information technology and oversea operation can be incorporated for that purpose. The basic mechanism of Toyota system, known as Kanban method, has been successfully clarified so that it can be applied to service. Furthermore, taking the service innovation strategies of e-marketplace companies for e-commerce as examples, this research has developed a methodology for service innovation strategy that will help us to formulate effective business process for the strategy.
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