2009 Fiscal Year Final Research Report

An empirical analysis of teamworking in a service and knowledge economy : Investigations about multiskilling of professional workers

Research Project

Project/Area Number	19730254
Research Category	Grant-in-Aid for Young Scientists (B)
Allocation Type	Single-year Grants
Research Field	Business administration
Research Institution	University of the Ryukyus
Principal Investigator	IGAWA Kosuke University of the Ryukyus, 観光産業科学部, 講師 (80433093)
Project Period (FY)	2007 – 2009
Keywords	チーム作業 / 多技能化 / 人的資源管理
Research Abstract	Teamworking in medical professionals, more specifically multiskilling among them, is investigated in this empirical research. Main findings are summarized in the three followed. The first, it is found that some elements of human resource management (for example, a job design) have a positive (encouraging) effect for multiskilling. The second, it is found that multiskilling has a positive effect on some elements of employee performance (for example, on job satisfaction). The third, it is found that the level of multiskilling in more ADL (Activities of Daily Living) improving groups is higher than the one in less improving groups.

(5 results)