2016 Fiscal Year Final Research Report
Preliminary Research on Solutions to Miscommunication at Overseas Offices
| Project/Area Number |
26580110
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| Research Category |
Grant-in-Aid for Challenging Exploratory Research
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| Allocation Type | Multi-year Fund |
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| Research Field |
Foreign language education
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| Research Institution | Hokkai-Gakuen University |
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Principal Investigator |
NAITO HISASHI 北海学園大学, 経営学部, 教授 (80281898)
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| Research Collaborator |
ISHI HARUKO 北海学園大学, 経営学部, 教授 (50202940)
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| Project Period (FY) |
2014-04-01 – 2017-03-31
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| Keywords | ESP / miscommunication / overseas offices |
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| Outline of Final Research Achievements |
In this research, we collected case examples of miscommunication that occurred at overseas offices mainly in Asian countries through interview surveys and participant observation. There are linguistic factors, social environmental factors, legal and political factors in the miscommunication. It turned out that based on situations and circumstances in local areas, stakeholders set up a person who understands the position of both parties while constructing a trustful relationship, and then solution was planned by careful verbalization of the problem.
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| Free Research Field |
English for Specific Purposes
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